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Elastix VS RingCentral

Compare Elastix VS RingCentral and see what are their differences

Elastix

Elastix is an open source Unified Communications Server software that brings together IP PBX...

Rating
0 reviews
Alternatives Is it good?
RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Rating
0 reviews
Pricing
Open source Freemium Free trial $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
Alternatives Is it good?
Enzo Dialer
Transform your outbound calling with Enzo Dialer. Cloud-based power and multi-line dialing, caller ID rotation, and two-way Follow Up Boss integration. Schedule your discovery call today. sponsored

Which is more popular?

Based on our record, RingCentral seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
0 vs 3
VoIP popularity
3% vs 97%
alternatives listed
83 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Elastix
RingCentral
Website elastix.org ringcentral.com
Pricing —
Open source Freemium Free trial $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.) Official pricing
Company — Startup from the United States
Listed in
Communication VoIP Cloud Business Telephony Enterprise Communication +1
Communication VoIP Cloud Contact Center Online Meetings Team Collaboration Web And Video Conferencing Enterprise Communication +4

About Elastix and RingCentral

In their own words, as submitted to SaaSHub.

Elastix
RingCentral

No description of Elastix yet.

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it...

Read more about RingCentral

Features and specs

What each product offers, as listed by its team.

Elastix 5 features
RingCentral 5 features
  • Unified Communications
    Elastix integrates various communication tools such as voice, email, and instant messaging, providing a comprehensive solution for businesses.
  • Open Source
    Being open source, Elastix allows for customization and flexibility, enabling users to adapt the system according to their specific needs without heavy licensing fees.
  • Cost-Effective
    Elastix can reduce costs by minimizing the need for hardware and expensive licenses, making it a cost-effective solution for small to medium-sized businesses.
  • Feature-Rich
    It offers a wide range of features including call routing, voicemail, faxing, and more, which can satisfy diverse business needs.
  • Community Support
    The active community of users and developers provides support and shares knowledge, often resulting in quicker solutions to potential issues.

Possible disadvantages

  • Complex Setup
    The initial setup and configuration can be complex and may require a good understanding of telecommunication systems.
  • Resource Intensive
    Running Elastix might demand significant resources, thus requiring a robust infrastructure for optimal performance.
  • Limited Official Support
    While community support is strong, there might be limited official support options, which could be a drawback for businesses requiring guaranteed assistance.
  • Security Concerns
    As with any open-source software, there might be vulnerabilities, and it’s crucial to regularly update and maintain the system to secure it against threats.
  • Steep Learning Curve
    Users new to telecommunication systems might find Elastix challenging to learn and use effectively.
  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.

Analysis

An editorial look at what each product does well and who it suits.

Elastix
RingCentral

No analysis of Elastix yet.

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

Videos

Walkthroughs and reviews on video.

Elastix 3 videos + Add
RingCentral 2 videos + Add

OVERVIEW OF ISSABEL IP-PBX & COMPARISON WITH ELASTIX IP-PBX | REVIEW |

More videos

  • - Elastix miniUCS IP PBX Review / Unboxing
  • - Elastix microUCS IP PBX Review / Unboxing

RingCentral Review: Getting Started Demo & Tutorial

More videos

  • - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Elastix
RingCentral
3% 3%
VoIP
97% 97%
4% 4%
Communication
96% 96%
100% 100%
Enterprise Communication
0% 0%
3% 3%
Cloud Business Telephony
97% 97%

User comments

Share your experience with using Elastix and RingCentral. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Elastix no reviews yet
RingCentral no reviews yet

We have no reviews of Elastix yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Elastix 0 mentions
RingCentral 3 mentions

Tracking Elastix since Mar 2021.

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google... Source: over 5 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago

Alternatives to Elastix and RingCentral

When comparing Elastix and RingCentral, you can also consider the following products.

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