edworking
Taskade
Slack
monday.com
Dropbox Paper
Due.work
WordPress
Todoist
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Edworking is the ideal solution for anyone who loves to have everything and everyone right there in one place. Edworking brings together a suite of collaboration and communication tools that are easy to use, with everything you need and nothing you don’t. It’s functional, it’s fast and it’s versatile. One of the main advantages is that you have a complete overview of the state of your projects at a glance. It’s a window on your desktop that holds a huge amount of functionality with great UI/UX.
edworking FreshdeskNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than edworking. While we know about 12 links to Freshdesk, we've tracked only 1 mention of edworking. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Edworking: All-in-one platform with Freemium model. It's Free to use. Source: about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Taskade - Make lists, organize your thoughts, and be inspired to get things done. Taskade is a collaborative space for your tasks.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Slack - A messaging app for teams who see through the Earth!
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
monday.com - The most intuitive platform to manage projects and teamwork
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!