Software Alternatives & Reviews

Educational Resources Information Center VS Zendesk

Compare Educational Resources Information Center VS Zendesk and see what are their differences

Educational Resources Information Center logo Educational Resources Information Center

Educational Resources Information Center is all in one database of indexed full-text education literature and resources that is authoritative.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Educational Resources Information Center Landing page
    Landing page //
    2020-09-13
  • Zendesk Landing page
    Landing page //
    2022-03-08

Educational Resources Information Center videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Educational Resources Information Center and Zendesk)
Research Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Education & Reference
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Educational Resources Information Center and Zendesk

Educational Resources Information Center Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Educational Resources Information Center should be more popular than Zendesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Educational Resources Information Center mentions (20)

  • Americans Are Skipping Doctor Visits Due to Costs
    I never said doctors were the problem, I said congress was the major cause of the problem by limiting the amount of residency slots based on incorrect predictions. Those for-profit engines do have an effect but they're just playing by the rules established by congress. Not sure where you got conspiratorial or uninformed, here's the study that guided the decision making [1]. I will take sophomoric since I don't... - Source: Hacker News / 5 months ago
  • Show HN: Hacker News User Blogroll
    Probably better to sort by karma by default though, otherwise it's alphabetical privilege all over again lol https://eric.ed.gov/?id=EJ905588. - Source: Hacker News / 10 months ago
  • Where to search for RRL that are free?
    16.Education Research Information https://eric.ed.gov/. Source: 12 months ago
  • The World Is Full of Sleeping Beauties
    I would point to the World Wide Web as an example of this. This book https://eric.ed.gov/?id=ED058713 circa 1970 predicted that you'd be getting your news online in the early 1980s based on the "Delphi method" polling both experts and laymen. The author was famous later for books like The Media Monopoly that took a Marxist perspective but this book takes a McLuhanite perspective but attacks the concept... - Source: Hacker News / 12 months ago
  • Help! Library Asst. turned Librarian!
    Rutgers has an excellent School Librarianship program (ranked #2 nationally, though it was #1 when I attended... cough). You can find the course details here: uh... here. You can see if there are topics or concepts in some of the course learning objectives that are relevant to your needs. You might find that your local library can be helpful in connecting you to some of those resources. You may also find ERIC has... Source: about 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Educational Resources Information Center and Zendesk, you can also consider the following products

Google Scholar - Google Scholar is a freely accessible web search engine that indexes the full text of scholarly...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Refseek - Refseek is a best in class academic search engine tool for students and researchers to extract the relevant information across the internet.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Infotopia - Infotopia is a safe search engine for students that can be used as an alternative for Google that is bringing the best in class connection at a time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!