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Dropbox Paper VS Zendesk

Compare Dropbox Paper VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Dropbox Paper logo Dropbox Paper

A collaborative document-editing service

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Dropbox Paper Landing page
    Landing page //
    2022-11-03
  • Zendesk Landing page
    Landing page //
    2024-05-06

Dropbox Paper videos

+ Add

Dropbox Paper: Full Review (2019)

More videos:

  • Review - Google Docs vs Dropbox Paper
  • Review - How I Use Dropbox Paper to Run My Business

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Dropbox Paper and Zendesk)

Dropbox Paper

Zendesk

Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dropbox Paper and Zendesk

Dropbox Paper Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Typically referred to as Paper, Dropbox Paper is a collaborative document editing software. According to the company, Paper is perfect for collaborating on creative work. With Paper, you can make meeting notes, assign to-dos or tasks, and mention people without leaving the document.
Source: clickup.com
The best encrypted note taking apps
Dropbox Paper: Dropbox Paper is a familiar product to existing Dropbox users. It provides a very simple, minimalist text editor with a basic set of features for planning, distributing tasks, and working together - suggesting a more team-based usage context. Notes, as with all files on Dropbox, are not end-to-end encrypted. For Dropbox users, we recommend reading our blog on...
Source: www.skiff.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
Cloud storage giant Dropbox has its own Slite alternative known as Dropbox Paper. Paper is a collaborative document editor that brings coordination and creation in one place.
Source: remoteverse.com
Best Evernote Alternatives in 2021 for Serious Note Takers
Dropbox Paper is another powerful alternative to Evernote that’s ideal for team collaboration. In addition to allowing you to add and edit notes as a team, Dropbox Paper offers a task management tool that lets you assign to-do lists, add due dates, and mention team members in real time within the document. You can also drop a link to nearly anything in your note — YouTube...
Source: blog.appsumo.com
Top 15 Best Evernote Alternatives You Can Use
Dropbox Paper is for people who work in teams and want to collaborate on notes and projects. All your notes are synced across devices and you can invite anyone with a Dropbox account to work on them. It brings features like comments, annotations, version history, and more, so you always know who is contributing what.
Source: beebom.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dropbox Paper mentions (0)

We have not tracked any mentions of Dropbox Paper yet. Tracking of Dropbox Paper recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Dropbox Paper and Zendesk, you can also consider the following products

Quip - Quip is the modern productivity suite that simplifies your life and helps your team get work done faster.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Docs - Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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