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Drift VS Mapiful

Compare Drift VS Mapiful and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Drift logo Drift

A messaging app that helps you grow your business.

Mapiful logo Mapiful

Create & order custom printed maps of your favorite places
  • Drift Landing page
    Landing page //
    2023-10-23
  • Mapiful Landing page
    Landing page //
    2023-10-18

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
Release Date
2015 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
David Cancel
Employees
250 - 499
Edit details

Mapiful

Website
mapiful.com
Pricing URL
-
Release Date
-
Edit details

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

Mapiful features and specs

  • Customization
    Mapiful allows users to create highly personalized map posters by choosing specific locations and customizing the design elements such as color schemes, labels, and styles.
  • User-Friendly Interface
    The website offers a simple and intuitive design tool, making it easy for users to create and preview their custom maps.
  • Quality Printing
    Mapiful uses high-quality printing techniques and materials, ensuring that the final product is durable and visually appealing.
  • Global Reach
    Mapiful ships products worldwide, making it accessible to customers in various regions.
  • Versatility
    The product range includes various types of maps such as city maps, star maps, and zodiac maps, catering to different tastes and interests.

Possible disadvantages of Mapiful

  • Pricing
    Mapiful products can be relatively expensive compared to other custom print services, which may be a barrier for some customers.
  • Shipping Time
    Depending on the customer's location, shipping times can be lengthy, which may be inconvenient for those needing a quick turnaround.
  • Limited Physical Retail Presence
    As a primarily online service, customers do not have the opportunity to view the product in person before purchasing.
  • Customization Constraints
    Although there are many customization options, there may be some limitations in terms of fine-tuning specific design aspects, which might not satisfy highly detailed custom requests.
  • Customer Support
    Some users have reported inconsistent customer service experiences, which could be problematic if issues arise with an order.

Analysis of Drift

Overall verdict

  • Drift is considered a good option for businesses looking to enhance their customer communication and streamline their sales processes through conversational marketing. Its robust features and user-friendly interface make it a worthwhile tool for many organizations.

Why this product is good

  • Drift is a well-regarded conversational marketing and sales platform that focuses on enhancing customer engagement, lead generation, and customer support. It is praised for its live chat features, AI-driven chatbots, and seamless integrations with other marketing and sales tools. These features can help businesses improve their customer interactions and increase conversion rates.

Recommended for

  • Businesses aiming to improve customer engagement and lead generation
  • Companies looking to integrate chatbots for customer support
  • Marketing and sales teams seeking to streamline communication processes
  • Organizations that value integration with existing CRM and marketing tools

Drift videos

+ Add

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

Mapiful videos

+ Add

Unboxing: Map Poster from Mapiful | Simple Art | by Dom

More videos:

  • Review - Mapiful Unboxing! Create Your Own Unique Maps

Category Popularity

0-100% (relative to Drift and Mapiful)

Drift

Mapiful

Customer Support
100 100%
Customer Support
0% 0
Maps
0 0%
Maps
100% 100
Live Chat
100 100%
Live Chat
0% 0
Personalized Posters
0 0%
Personalized Posters
100% 100

User comments

Share your experience with using Drift and Mapiful. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and Mapiful

Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreachโ€”something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, theyโ€™ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

Mapiful Reviews

We have no reviews of Mapiful yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 5 years ago

Mapiful mentions (0)

We have not tracked any mentions of Mapiful yet. Tracking of Mapiful recommendations started around Mar 2021.

What are some alternatives?

When comparing Drift and Mapiful, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Grafomap - A map poster of your favourite place on earth

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TiltMaps - Create map posters of your favorite places & memories.

Crisp Chat - Multi-channel customer support software

Strellas - Beautiful star maps of your special moments

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