Software Alternatives, Accelerators & Startups

Double Commander VS Userback

Compare Double Commander VS Userback and see what are their differences

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Double Commander logo Double Commander

Double Commander is a cross-platform open source file manager with two panels side by side.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Double Commander Landing page
    Landing page //
    2023-09-26
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Double Commander features and specs

  • Cross-Platform
    Double Commander is available for multiple operating systems including Windows, Linux, and macOS. This makes it a versatile choice for users operating across different platforms.
  • Free and Open Source
    Double Commander is free to download and its source code is open to the public. Users can modify and redistribute it under the GPL license, making it a cost-effective and customizable option.
  • Two-Panel Interface
    The application features a two-panel interface, which allows users to view and manage files in two distinct directories simultaneously. This enhances productivity and streamlines file operations.
  • Plugin Support
    Double Commander supports Total Commander WCX, WDX, and WLX plugins, providing additional functionalities such as extended file operations and viewing capabilities.
  • FTP/SFTP Support
    It includes built-in support for FTP and SFTP protocols, allowing users to easily manage files on remote servers.
  • Customizable User Interface
    Users can customize the layout, colors, and various other aspects of the interface to suit their individual preferences.
  • Advanced Search Function
    Double Commander offers an advanced search feature with various filters, allowing users to find files quickly and efficiently.

Possible disadvantages of Double Commander

  • Steeper Learning Curve
    The two-panel interface and multitude of features may be overwhelming for new users, leading to a steeper learning curve.
  • Occasional Bugs and Instability
    As an open-source project, Double Commander may occasionally suffer from bugs and stability issues, though these are often addressed by the community.
  • Less Polished UI
    The user interface, while customizable, may not be as polished or modern-looking as some commercial file managers.
  • Limited Integration
    Compared to some commercial options, Double Commander may offer limited integration with other applications and services out of the box.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Double Commander

Overall verdict

  • Overall, Double Commander is a well-regarded file manager that can significantly improve file organization and management tasks, especially for users who prefer a Total Commander-like experience on Linux, Windows, or macOS.

Why this product is good

  • Double Commander is considered good due to its open-source nature, cross-platform support, and feature-rich environment. It offers a dual-pane interface, which enhances productivity by allowing users to easily manage files across different directories. Features such as tabbed browsing, an advanced search function, and the built-in file viewer/editor support diverse file formats, making it a versatile tool. Many users appreciate its customization options and support for WCX, WDX, and WLX plug-ins.

Recommended for

  • Users looking for a free, open-source alternative to Total Commander.
  • Those who frequently work with multiple files and directories and require efficient file management.
  • Users who prefer cross-platform tools that offer consistency across operating systems.
  • Individuals who appreciate customization and support for plug-ins to extend functionality.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Double Commander videos

Check Out Double Commander File Manager In Ubuntu 16.04

More videos:

  • Review - Context menu suggestion for Double Commander

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Double Commander and Userback)
File Manager
100 100%
0% 0
Customer Feedback
0 0%
100% 100
FTP Client
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Double Commander and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Double Commander and Userback

Double Commander Reviews

3 Popular Total Commander Analogs for Linux
Double Commander is one of the most popular file managers for Linux. It is open source and available for other operating systems. It is capable of viewing files in binary, hexadecimal and text formats. The developers have provided a text editor with syntax highlighting. The application works with archives and supports batch renaming.
Source: medium.com
The best file managers for your computer
This is a completely free code file manager, endowed with numerous functions that make it one of the preferred by users from all over the world. Double commander is unashamedly inspired by Total Commander.
Source: movilforum.com
8 Best Total Commander Alternatives & Competitors in 2022 (Free & Paid)
Double commander is a free cross platform open source file manager with two panels side by side. It is inspired by total commander.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Double Commander should be more popular than Userback. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Double Commander mentions (23)

  • GNU Midnight Commander
    [1]: https://doublecmd.sourceforge.io. - Source: Hacker News / 10 months ago
  • File Pilot: A file explorer built for speed with a modern, robust interface
    3. The rich infrastructure of viewers, add-ons that has been added by the community over decades and is supported by the open source alternative implementation https://doublecmd.sourceforge.io/ Any roadmap that has some of this on the list? Thanks for the cool work! - Source: Hacker News / over 1 year ago
  • OpenBSD Desktop
    Take a look at double commander: https://doublecmd.sourceforge.io/ However, if you use a desktop manager such as Xfce, the file manager (Thunar in this case) is built in and can be configured with traditional double window arrangement. - Source: Hacker News / about 2 years ago
  • The case of the jump into the middle of an instruction from nowhere (2023)
    Well yeah, I mean no one forces you to use Explorer for file management under Windows. I'm an old-time Norton Commander user, and when Windows came around I switched to Total Commander. There are open-source alternatives too, even cross-platform ones, like this one: https://doublecmd.sourceforge.io/. That being said, no one forces you to use Windows either - except maybe your employer or the software... - Source: Hacker News / over 2 years ago
  • Creating a 'Proper Nouns' List
    Double Commander. Search Replace Multiple files. Source: over 2 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Double Commander and Userback, you can also consider the following products

Total Commander - A Shareware file manager for Windowsยฎ 95/98/ME/NT/2000/XP/Vista/7, and Windowsยฎ 3.1.

Marker.io - Visual feedback and bug reporting tool for websites

Midnight Commander - GNU Midnight Commander is a visual file manager, licensed under GNU General Public License and...

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

FreeCommander - FreeCommander is an easy-to-use alternative to the standard windows file manager. The program helps you with daily work in Windows. Here you can find all the necessary functions to manage your data stock.

BugHerd - BugHerd: The Website Feedback Tool for Agencies