DoorDash VS Freshdesk

DoorDash Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

DoorDash mentions (40)

• Why wont doordash load in firefox anymore? Is there a way to fix this?

  The message says "HMMM! THE PAGE YOU'RE LOOKING FOR MUST BE HERE SOMEWHERE... error code: 404 -- ERR 004 Maybe you'd like to go back home (underlined)" This is what the home page looks like and it is the home page - www.doordash.com -- At first the website looks like its going to load normally but then it flips to the error screen and no matter how many times I try to reload it or clear the cache it refuses... Source: 8 months ago

• Door Dash is broke people paying to have stuff delivered by even more broke people. And then the broke people and the more broke people point fingers at each other. While the rich people get the money.

  That's great from the driver's point-of-view no doubt there but its not from a customer's point-of-view, it's as easy as just go to doordash.com and it'll say that you can order food and get it delivered, in the process you can leave a tip for the driver, it says nothing about having to do calculations to cover a driver's time, gas, etc, let me quote that for you:. Source: 11 months ago

• This stuff makes no sense

  When you see areas like this, go to doordash.com type in an address in the area (it can be an address to a tacobell etc) and look at the merchants avail for delivery because most time no one is open and dd just wants someone 'on call' in case there might be a chance of an order. Usually the more areas you see, the lack of customers exist. Busy means not busy. Source: about 1 year ago

• Tips for bondhas in US struggling with the food situation... Indaka evaro ask bondha lo adigithe avesam lo raasesa. Evarikaina use aithe ade happy ayya subbarao

  Food delivery services like shef.com or doordash have delivery of home cooked food. Thats a good option as well to get Indian food. Source: about 1 year ago

• Today is my day off but there’s a snow storm and a $3.50 surge. Should I go dash or just enjoy my snow day?

  Go to doordash.com and type in an address in yr zone, my guess is most are not available for delivery since 3.50 is offered. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago