Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Docusaurus seems to be a lot more popular than Zoho Desk. While we know about 193 links to Docusaurus, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Learn more about Docusaurus in its official documentaton. - Source: dev.to / 8 days ago
Docusaurus is a popular open-source documentation tool primarily designed for product documentation and other technical documentation needs. It was first released in 2017 by Facebook Open Source (now Meta Open Source). Just recently, Docsaurus version 3.0 was released. - Source: dev.to / about 2 months ago
Facebook's React/Markdown SSG docusaurus does those things: https://docusaurus.io/ Though you may have to use a plugin for responsive images: https://docusaurus.io/docs/api/plugins/@docusaurus/plugin-ideal-image. - Source: Hacker News / 2 months ago
Created by Facebook, Docusaurus is an open source static site generator built on top of React. Docusaurus is also used by several platforms like Redux, Ionic, Supabase, etc. To host their documentation. They recently released version 3.0 of the framework. The generator provides documentation-centric features like MDX support, versioning, translation, search, and loads of customization options. - Source: dev.to / 4 months ago
Docusaurus is an open-source static site generator built on React and has emerged as a popular tool for developing and maintaining product documentation. Its ease of use, extensive features, and robust community support make it a compelling choice for many organizations. - Source: dev.to / 4 months ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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