Software Alternatives & Reviews

DocsCloud VS Intercom

Compare DocsCloud VS Intercom and see what are their differences

DocsCloud logo DocsCloud

Simplifying Documentation

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • DocsCloud Landing page
    Landing page //
    2021-10-19

DocsCloud helps you create web forms, generate filled documents, get the documents signed & publish documents on almost anything. With DocsCloud: 1. The users can create online forms with conditional logic & customization. The forms can be used directly or embed them in your business applications. 2. The DocTemplate module allows users to generate the filled business documents, either by mapping them with the Form Builder or using the third-party integration. 3. Use DocSignature to send, track & manage (along with the audit trail) the documents for esignatures. You can define the sending sequence i.e. sending the document to all recipients at once or in a sequence. 4. DocShare allows you to host documents about everything from product docs to knowledge bases, help books, faqs & policies.

  • Intercom Landing page
    Landing page //
    2023-07-05

DocsCloud features and specs

  • Forms management: Yes
  • Forms: Yes
  • Form logic: Yes
  • Templates: Yes
  • Document Signing: Yes
  • Documentation: Yes
  • Document Storage: Yes
  • Documentations and API Specs: Yes
  • Signature History and Audit: Yes
  • Sign PDF: Yes
  • Secure Sharing: Yes

Intercom features and specs

No features have been listed yet.

DocsCloud videos

No DocsCloud videos yet. You could help us improve this page by suggesting one.

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to DocsCloud and Intercom)
PDF Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DocsCloud and Intercom

DocsCloud Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DocsCloud mentions (0)

We have not tracked any mentions of DocsCloud yet. Tracking of DocsCloud recommendations started around Apr 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing DocsCloud and Intercom, you can also consider the following products

DocMadeEasy - Edit and sign PDF. Send files safely and securely using end-to-end encryption with 256-bit AES. PDF document management and conversion.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Foxit Reader - Foxit Reader is a free and light-weight multi-platform PDF document viewer.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Drift - A messaging app that helps you grow your business.