Software Alternatives, Accelerators & Startups

DiscoverOrg VS Shape Software

Compare DiscoverOrg VS Shape Software and see what are their differences

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DiscoverOrg logo DiscoverOrg

DiscoverOrg is an IT sales intelligence platform providing technology marketers access to data, IT org charts, and real time projects.

Shape Software logo Shape Software

Shape CRM is an AI Powered Sales and Marketing Automation Platform that helps you convert more leads and grow your business profitably.
  • DiscoverOrg Landing page
    Landing page //
    2021-12-18
  • Shape Software Landing page
    Landing page //
    2023-07-19

Shape Software is an all-in-one CRM and automation platform designed to help businesses manage leads, conversations, and customer relationships more efficiently. It brings sales, marketing, and communication tools into a single, easy-to-use system that helps teams respond faster, stay organized, and close more deals.

Built for growing teams and enterprise organizations alike, Shape combines flexibility, scalability, and powerful automation without the complexity of traditional CRMs.

Core CRM

  • Centralized lead and contact management
  • Customizable pipelines, stages, and workflows
  • Task management and activity tracking
  • Advanced reporting and analytics

Automation & AI

  • Automated follow-up via email, SMS, and voice
  • AI-powered voice and text agents
  • Intelligent lead routing and prioritization
  • Custom triggers and workflow automation

Communication Tools

  • Built-in calling, texting, and email
  • Call tracking and conversation history
  • Smart inbox for unified communication
  • Recording and compliance-friendly controls

Marketing & Lead Management

  • Lead capture from websites, forms, and ads
  • Campaign management and drip sequences
  • Real-time lead distribution
  • Deep integrations with lead providers

Integrations & Scalability

  • Open APIs and third-party integrations
  • Cloud-based, secure infrastructure
  • Designed to scale from small teams to large enterprises
  • Full data ownership and security controls

Shape Software is ideal for businesses that want a powerful yet intuitive CRM to streamline operations, automate outreach, and drive consistent growth.

DiscoverOrg features and specs

  • Comprehensive Data Quality
    DiscoverOrg is known for its high-quality, accurate, and up-to-date business contact data, which can significantly enhance sales and marketing efforts.
  • Detailed Company Insights
    The platform provides detailed information about companies, including technographics, firmographics, and organizational charts, which helps in precise targeting and personalized outreach.
  • Ease of Use
    A user-friendly interface makes it accessible for users of all technical levels to navigate, search, and extract useful information.
  • Sales and Marketing Integration
    Seamless integration with popular CRM and marketing automation platforms like Salesforce and HubSpot, allowing for efficient workflow and data consistency.
  • Real-Time Data and Alerts
    Features like real-time data updates and trigger alerts help users stay ahead with the latest information about leads and prospects.

Possible disadvantages of DiscoverOrg

  • Cost
    DiscoverOrg can be expensive, especially for small businesses or startups with limited budgets. The high cost may not be justifiable for everyone.
  • Learning Curve
    Though the interface is user-friendly, the platform's breadth of features and data requires a learning curve. New users may need some time to fully utilize its potential.
  • Data Overlap
    Users have reported instances of overlapping data between DiscoverOrg and other similar platforms they may be using, leading to redundancy and confusion.
  • Data Accuracy
    Despite high data quality, there are occasional discrepancies and outdated data that can affect the reliability of contact and company information.
  • Complex Licensing
    The licensing structure can be complex, with various tiers and limitations, which can be confusing and may require detailed scrutiny to align with business needs.

Shape Software features and specs

  • Easy to Use
    Shape CRM is ready out of the box with its user-friendly interface, making it simple to use even with minimal technical skills.
  • Comprehensive Suite
    The platform has a large suite of marketing, sales, CRM and lead management tools, making in a one stop solution for most business needs.
  • Support & Training
    Shape offers extensive support and training resources including daily live webinars, comprehensive resource library, support and customer success teams.
  • Omnichannel Communication
    Phone, Email and Texting in natively built into our platform offering robust communication options.
  • Lead Management
    Shape has a complete suite of lead management tools including lead distribution, leads scoring, lead prioritization and customizable drip campaigns.
  • Detailed Reporting
    Shape CRM's reporting suite provides detailed, customizable reporting that helps track performnce and allows for data-driven decision making.
  • AI Drive Automation
    AI Insights and Shape IQ offer the ability to score, transcribe, summarize and notate next steps automatically.
  • Customizations
    Easily configure Shape to our desired work flow. Integrate over 5,000 3rd party apps to enhance your user experience.
  • Cutting Edge Technology
    Will over 1,000 product enhancements annually, Shape is constantly pushing to provide you with the must cutting edge technology available.

Analysis of DiscoverOrg

Overall verdict

  • DiscoverOrg (ZoomInfo) is generally considered to be a valuable tool for businesses looking for reliable and comprehensive data to support their sales and marketing efforts. Its robust database, quality of information, and advanced features make it a top choice, particularly for companies seeking extensive growth opportunities in their market segments.

Why this product is good

  • DiscoverOrg, now part of ZoomInfo, is widely regarded as a reputable business-to-business contact database and intelligence platform. It offers detailed contact and company information, which is beneficial for sales and marketing teams. The platform is known for its accuracy and depth of data, pairing it with powerful search and filter capabilities. This makes it easier for businesses to identify and reach potential leads, enhancing their sales process and market strategy. Users appreciate its intuitive interface and the richness of insights it provides, contributing to informed decision-making and efficient lead generation.

Recommended for

  • Sales teams seeking high-quality leads and detailed company insights.
  • Marketing departments looking to enhance campaign targeting and deliverability.
  • Recruiters who need to access updated and reliable business contact information.
  • Businesses aiming to expand their market reach with precise and actionable data.
  • Enterprises and SMEs interested in leveraging B2B intelligence for strategic decision-making.

DiscoverOrg videos

ZoomInfo Powered by DiscoverOrg Review: by Nancy Nardin of Smart Selling Tools

More videos:

  • Review - How $165M ARR DiscoverOrg Sales Operation Works
  • Review - Why Recommend DiscoverOrg?

Shape Software videos

Shape Quick Demo

Category Popularity

0-100% (relative to DiscoverOrg and Shape Software)
Sales Tools
100 100%
0% 0
CRM
89 89%
11% 11
Lead Generation
100 100%
0% 0
Loan Management
0 0%
100% 100

Questions & Answers

As answered by people managing DiscoverOrg and Shape Software.

What makes your product unique?

Shape Software's answer:

Shape Software is purpose-built for highly regulated industries like mortgage and insurance, combining CRM, automation, and AI in one unified platform. Unlike generic CRMs, it is designed to handle high-volume leads with speed, structure, and compliance. Built-in AI voice and text agents automate outreach and follow-up, while fully customizable workflows mirror real sales and operational processes. Shape also offers deep integrations with loan origination systems and lead sources, ensuring seamless data flow. With strong data security, full data ownership, and enterprise-grade scalability, Shape supports revenue-driven teams from small operations to large organizations.

Why should a person choose your product over its competitors?

Shape Software's answer:

A person should choose Shape Software because it makes managing leads, follow-ups, and customer relationships simple and efficient. Unlike many CRMs, Shape brings CRM tools, automation, and AI together in one easy-to-use platform. It helps teams respond faster, stay organized, and never miss opportunities with built-in AI voice and text tools. Shape also connects easily with other systems and data sources, so everything stays in one place. As teams grow, Shape scales with them while remaining intuitive and reliable.

How would you describe the primary audience of your product?

Shape Software's answer:

The primary audience of Shape Software includes sales-driven teams and businesses that rely on leads, follow-up, and strong customer relationships. It is designed for organizations that want a simple way to manage conversations, automate outreach, and stay organized. Shape works well for small teams, growing businesses, and large companies that need flexibility as they scale. The platform supports users who value speed, clarity, and efficiency in their daily workflows.

What's the story behind your product?

Shape Software's answer:

Shape Software was created to solve the common problems teams face when managing leads, follow-ups, and customer communication. The founders saw that many CRMs were too complex, disconnected, or not built for real daily workflows. Shape was designed to bring everything into one platform that is powerful but easy to use. Over time, it evolved to include automation and AI to help teams work faster and smarter. Today, Shape continues to focus on helping businesses grow through better organization, communication, and efficiency.

Which are the primary technologies used for building your product?

Shape Software's answer:

Shape Software is built using modern cloud-based technologies designed for speed, reliability, and scalability. The platform uses secure infrastructure to handle large data volumes and real-time activity. Automation and AI technologies power intelligent workflows, messaging, and voice interactions. Open APIs enable seamless integrations with third-party tools and data sources. Together, these technologies ensure Shape remains fast, flexible, and easy to use as teams grow.

Who are some of the biggest customers of your product?

Shape Software's answer:

Shape Software does not publicly list major enterprise customers on its website. However, Shape is widely used by businesses that need CRM, marketing automation, and communication tools across several industries. Users include companies in mortgage, insurance, real estate, education, HVAC, and construction, among others. Thousands of businesses rely on Shape to manage leads, communications, and sales workflows in one unified platform.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DiscoverOrg and Shape Software

DiscoverOrg Reviews

Top 15 Lead Generation Companies & Agencies Worth Checking Out In 2023
DiscoverOrg was originally a sales and marketing intelligence platform that focused on providing accurate and comprehensive information about companies, their key decision-makers, and other relevant data to help sales and marketing teams target and engage potential clients more effectively.
Source: snov.io
The Top Lead Generation Companies in the US โ€“ 2023
Rather than traditional lead generation, DiscoverOrg is a B2B intelligence platform that uses data collection technology designed to give you deeper insights into your leads and lead funnel. They employ teams of researchers who specialize in information gathering techniques combined with a phone-based sales program to nurture leads into customers.
Top 26 Lead Generation Companies of 2023
DiscoverOrg is a cloud-based verified B2B lead database that provides you with crucial firmographic and psychographic data. It claims to provide one of the most accurate contact and data providers on the market.
Source: salespanel.io
13 Best B2B Lead Generation Companies To Look For In 2023
DiscoverOrg is a B2B contacts hub. Theyโ€™ll put you in touch with B2B leads and provide you with company data so you can make an informed decision before pitching a prospect. DiscoverOrg guarantees that their information is at least 95% correct. This is because they use a process that combines humans, technology, and research. It is a cloud-based platform that is simple and...

Shape Software Reviews

We have no reviews of Shape Software yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Shape Software seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DiscoverOrg mentions (0)

We have not tracked any mentions of DiscoverOrg yet. Tracking of DiscoverOrg recommendations started around Mar 2021.

Shape Software mentions (1)

  • White label Software a boon for freelance coders
    Selling White label software is the latest trend helping freelance coders who have built their name in terms of coding rake in the revenue they have always dreamt of. Even established organizations that have a big name and an established brand are taking up the white label route to sell their merchandise in an effort to reach the deeper pockets of the unexplored markets where profitability is high and operating... Source: over 4 years ago

What are some alternatives?

When comparing DiscoverOrg and Shape Software, you can also consider the following products

Clearbit - Clearbit provides Business Intelligence APIs

Surefire CRM - Close More Loans & Build your Pipeline with Surefire CRM. Enterprise Marketing Automation & Compliance, Award Winning Content, Email, Text, Phone & Print

InsideView - InsideView aggregates and curates all the company and contact data, news and social insights, and professional connections you need to do business better.

Velocify - Inside Sales Lead Tracking and Sales Team Management Software

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

Jungo - CRM for Loan Officers