Software Alternatives, Accelerators & Startups

Dillinger VS Userback

Compare Dillinger VS Userback and see what are their differences

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Dillinger logo Dillinger

joemccann has 95 repositories available. Follow their code on GitHub.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Dillinger Landing page
    Landing page //
    2024-10-09
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Dillinger features and specs

  • Real-time Markdown Rendering
    Dillinger provides live rendering of Markdown text, allowing users to see a side-by-side preview of their formatted text.
  • Cloud Integration
    It offers integration with cloud services like Dropbox, Google Drive, OneDrive, and GitHub, making it easy to save and manage documents.
  • User-friendly Interface
    The platform boasts an intuitive and clean interface, which makes it easy for both beginners and experienced users to navigate and use effectively.
  • Export Options
    Dillinger supports exporting documents in multiple formats, including Markdown, HTML, and PDF, providing flexibility in how users can use their content.
  • Open Source
    As an open-source platform, Dillinger allows developers to contribute to the project or customize the tool for their specific needs.

Possible disadvantages of Dillinger

  • Limited Offline Support
    Dillinger is primarily a web-based application and requires an internet connection for full functionality, limiting its usability offline.
  • Basic Markdown Features
    While it covers the basics well, advanced Markdown features or plugins might be missing compared to more comprehensive editors.
  • Dependency on External Services
    Heavy reliance on third-party cloud services may be a drawback for users who prefer to keep their data localized or have privacy concerns.
  • No Native Desktop Application
    Dillinger does not offer a native desktop application, which might be a disadvantage for users who prefer or require desktop-based tools.
  • Limited Customization
    While the interface is user-friendly, it offers limited customization options in terms of themes and editor settings compared to some other Markdown editors.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Dillinger

Overall verdict

  • Dillinger is considered a good Markdown editor, especially for users who need a straightforward tool with cloud integration capabilities. Its user-friendly design and ability to handle Markdown documents effectively make it a reliable choice.

Why this product is good

  • Dillinger is a cloud-enabled, mobile-ready, offline-storage compatible, Markdown editor. It is known for its simplicity, ease of use, and ability to integrate with cloud storage services such as Dropbox, Google Drive, and GitHub. Users appreciate its clean interface and the ability to preview Markdown files in real-time. It also supports exporting documents in formats like HTML and PDF.

Recommended for

    Dillinger is recommended for developers, writers, and anyone who frequently works with Markdown documentation. It's particularly useful for those who need access to their documents across different devices or want to store them in the cloud.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Dillinger videos

The Dillinger Escape Plan - Dissociation ALBUM REVIEW

More videos:

  • Review - The Dillinger Escape Plan - One Of Us Is The Killer ALBUM REVIEW
  • Review - DILLINGER ESCAPE PLAN Dissociation Album Review | Overkill Reviews

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Dillinger and Userback)
Markdown Editor
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Text Editors
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Dillinger and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Dillinger should be more popular than Userback. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dillinger mentions (27)

  • 5 Killer FREE Markdown Editors You Need in 2025
    Dillinger (Online - https://dillinger.io/): For a straightforward online experience, Dillinger is a solid choice. It offers split-screen viewing with live preview and supports saving to various platforms. It's a no-frills option that gets the job done efficiently. - Source: dev.to / 12 months ago
  • Markdown Syntax & Features: A Comprehensive 2025 Guide
    Dillinger - A cloud-enabled, mobile-ready, offline-storage, AngularJS-powered, HTML5 Markdown editor. - Source: dev.to / over 1 year ago
  • 100+ Must-Have Web Development Resources
    Dillinger: An online editor that offers cloud storage and supports various export formats like HTML5 and PDF. - Source: dev.to / almost 2 years ago
  • Converting Markdown to PDF
    Simply access https://dillinger.io and paste your markdown code there. It has the option to export to PDF, as well as some other formats. - Source: dev.to / about 2 years ago
  • Building a simple but scalable blog using Astro
    I have used Markdown before (https://dillinger.io/) so wouldn't have a problem with using it again as long as on page SEO isn't any extra effort. I am not sure how I would use Markdown and then add the content to the blog to be deployed and if that is going to be much harder than a headless CMS, I would go for the headless. Source: almost 3 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Dillinger and Userback, you can also consider the following products

Typora - A minimal Markdown reading & writing app.

Marker.io - Visual feedback and bug reporting tool for websites

StackEdit - Full-featured, open-source Markdown editor based on PageDown, the Markdown library used by Stack Overflow and the other Stack Exchange sites.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Markdown by DaringFireball - Text-to-HTML conversion tool/syntax for web writers, by John Gruber

BugHerd - BugHerd: The Website Feedback Tool for Agencies