Software Alternatives, Accelerators & Startups

Diigo VS Zendesk

Compare Diigo VS Zendesk and see what are their differences

Diigo logo Diigo

Diigo is a powerful research tool and a knowledge-sharing community

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Diigo Landing page
    Landing page //
    2023-04-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

Diigo videos

Intro to Diigo

More videos:

  • Review - Diigo Review
  • Review - Organize Your Research with Diigo (Part 1 of 3)

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Diigo and Zendesk)
Bookmark Manager
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookmarks
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Diigo and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Diigo and Zendesk

Diigo Reviews

15 Best Xmarks Alternatives For Bookmarks Synchronization
Diigo is a bookmarking toolbar that makes a difference. It allows users to bookmark and organize their favourite websites and also to annotate and highlight pages using the built-in tool. This tool is available for both iOS and Android platforms and can also work as a separate application despite the toolbar in your google chrome.
Source: techreen.com
10 Best Apps like Pocket in 2021 - Pocket Alternatives
Diigo is another excellent app like Pocket, that you can use today. Diigo’s free account allows you to save 500 bookmarks and 100 highlights with advertisements. If you require more, you can buy a $40 per year plan that allows you to save limitless online content. Diigo facilitates you to save anything from the internet, including images, web pages, PDFs, and so on.
Source: asoftclick.com
Xmarks Discontinued on May 1st: Here are 7 Xmarks Alternatives to Try
While Google Bookmarks works, it leaves a lot to be desired. Diigo is a bookmarking toolbar with a difference. It picked up things where once the dominant Delicious lift it. Diigo will not only allow you to bookmark and organize your favorite sites, but you can also annotate and highlight pages using the built-in tool.
Source: techwiser.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Diigo. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Diigo mentions (1)

  • Ask HN: Is there a spiritual successor to del.icio.us?
    Https://diigo.com It's less simple than Delicious used to be, but it scratched the itch for a while for me. I barely ever bookmark anything these days. When Delicious was sold I stopped using it, and realised I didn't miss bookmarking and hardly ever read any of my bookmarks anyway. Excessive bookmarking seems like FOMO to me, I try to avoid it and embrace a more Zen-like attitude :). - Source: Hacker News / almost 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Diigo and Zendesk, you can also consider the following products

Raindrop.io - All your articles, photos, video & content from web & apps in one place.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pocket - When you find something you want to view later, put it in Pocket.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pinboard - Pinboard is a personal archive for things you find online and don't want to forget.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!