Software Alternatives, Accelerators & Startups

Dialpad VS Things

Compare Dialpad VS Things and see what are their differences

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Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Things logo Things

Things is an easy to use task manager.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Things Landing page
    Landing page //
    2023-01-17

Dialpad

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platformโ€™s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

Things features and specs

  • User Experience
    Things is known for its clean, intuitive, and beautifully designed user interface, making it easy to use.
  • Integration with Apple Ecosystem
    Seamlessly integrates with macOS and iOS devices, offering features like Handoff and deep Apple Calendar integration.
  • Powerful Task Management
    Supports projects, areas, headings, and tags, providing a robust system for managing complex tasks and workflows.
  • Quick Entry
    Provides a quick entry function allowing users to capture tasks efficiently, which can later be categorized and detailed.
  • Updates and Support
    Regularly updated with new features and enhancements, backed by reliable customer support.
  • Keyboard Shortcuts
    Offers extensive keyboard shortcuts for power users to navigate and manage tasks quickly.
  • Natural Language Processing
    Allows users to input tasks using natural language, which is then intelligently parsed and scheduled.

Possible disadvantages of Things

  • Cost
    Things requires a one-time purchase for each platform (macOS, iOS), making it relatively expensive compared to some subscription-based competitors.
  • Platform Limitation
    Only available on Apple devices (macOS and iOS), making it inaccessible for users on Windows, Android, or other platforms.
  • No Collaboration Features
    Lacks built-in collaboration tools, which can be a drawback for teams looking to share and manage tasks collectively.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, fully utilizing advanced features can require time and a deeper understanding.
  • Limited Automation
    Offers fewer automation options and integrations compared to some competitors like Todoist or Microsoft To Do.

Analysis of Dialpad

Overall verdict

  • Dialpad is generally considered a good option for businesses looking for a reliable and scalable communication solution. Its strong feature set and ease of use make it a compelling choice for companies of different sizes and industries.

Why this product is good

  • Dialpad is a cloud-based communication platform that offers voice, video, and messaging services. It's known for its user-friendly interface, flexibility, and seamless integration with other productivity tools such as Google Workspace, Microsoft 365, and CRM systems. Dialpad also leverages AI technology to provide real-time transcription and call analytics, which can be valuable for businesses seeking to enhance their communication processes.

Recommended for

  • Small to medium-sized businesses in need of a comprehensive communication platform
  • Teams that rely heavily on remote work and need effective collaboration tools
  • Organizations seeking to integrate their communication tools with existing software ecosystems
  • Businesses that require advanced call analytics and transcription services

Analysis of Things

Overall verdict

  • Things is widely regarded as an excellent productivity tool, especially for Apple ecosystem users. It combines elegance with functionality, making it a top choice for those who prefer a minimalist but powerful task manager.

Why this product is good

  • Things by Cultured Code is highly acclaimed for its clean, intuitive design and effective task management features. It provides a seamless user experience with its natural language input, powerful integration with macOS and iOS, and features like projects, areas, deadlines, and reminders that help users organize their tasks efficiently. The app is particularly praised for its focus on simplicity and ease of use, which allows users to focus on their tasks without being overwhelmed by features.

Recommended for

    Things is ideal for individuals who are deeply integrated into the Apple ecosystem and appreciate a minimalist design approach. It's perfect for users who prefer a straightforward, no-frills task management system that emphasizes ease of use, efficiency, and aesthetic appeal.

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Things videos

Brandon's Cult Movie Reviews: THINGS

More videos:

  • Review - Things 3: Full Review (2019)
  • Review - OmniFocus vs. Things 3 review: which is best for you?

Category Popularity

0-100% (relative to Dialpad and Things)
Communication
100 100%
0% 0
Task Management
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Dialpad and Things. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Things

Dialpad Reviews

10 Best AI Virtual Receptionists In 2026 (Hereโ€™s My Top 10)
As Dialpadโ€™s PBX, UC, and contact center apps are built on the Google Cloud Platform, it didnโ€™t limit us from scaling the business. As weeks passed, my business relied heavily on Dialpad AI agent, and it gave us clear insights even during peak hours.
Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review

Things Reviews

11 Ayanza Alternatives
Things 3 is a multi-award-winning personal task manager that assists you in keeping track of your tasks. The environment of the application is attractive with a fresh new look, delightful integrations, and powerful features. It has been completely effective to boost efficiency with easy to use and is attractive to the eye. The themes are a creative and powerful feature that...
Five of the Best To-Do Apps for iOS
Things 3 is one of the few to-do apps that's not subscription based, and it costs $9.99 to purchase. Things 3 is also available for Mac and iPad, though each app must be purchased individually.

Social recommendations and mentions

Based on our record, Things seems to be more popular. It has been mentiond 58 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

Things mentions (58)

  • We don't need startups, we need Digital-Mittelstand
    Correct: https://culturedcode.com/things/ Looks like the different apps (desktop, mobile, iPad) have different prices, but all are one-time payments of $10-$50. - Source: Hacker News / over 1 year ago
  • Essential Software for Mac Users: Three Recommended Efficient Tools
    Things 3is an award-winning task management application known for its clean, elegant interface and intuitive usability. It employs a minimalist design style, allowing users to easily add, organize, and view tasks, helping individuals efficiently manage daily affairs. While Things 3 does not support team collaboration features, it provides a smooth user experience on macOS as a personal task management tool. - Source: dev.to / almost 2 years ago
  • Show HN: I built a task manager that separates "Do" & "Due" dates
    How badly do Twos want to SEO rank on searches for Things? https://culturedcode.com/things/. - Source: Hacker News / almost 2 years ago
  • Ask HN: What macOS apps/programs do you use daily and recommend?
    Alfred - Productivity App for macOS [1] iTerm2 - macOS Terminal Replacement [2] Dropshare App - upload anything anywhere on macOS [3] Mimestream - A native macOS email client for Gmail [4] Things - To-Do List for Mac & iOS [5] [1] https://www.alfredapp.com [2] https://iterm2.com [3] https://dropshare.app [4] https://mimestream.com [5] https://culturedcode.com/things. - Source: Hacker News / about 2 years ago
  • Ready to advance from Evernote, looking at Obsidian
    Currently, I use Things (https://culturedcode.com/things/) for tasks and Evernote for notes, and experimented with Freeform (I love the visual aspect and simplicity). At work, I've used Notion, Mural, Miro, LucidChart, Quip, and many other collaboration-based knowledge systems. I never researched the best of personal knowledge systems until now. Source: almost 3 years ago
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What are some alternatives?

When comparing Dialpad and Things, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

TickTick - TickTickis a cross-platform to-do list app & task manager helps you to get all things done and make life well organized.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Remember The Milk - Remember The Milk is a task and time management application for mobile devices.