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Dialpad VS Nextforms

Compare Dialpad VS Nextforms and see what are their differences

Enzo Dialer
Transform your outbound calling with Enzo Dialer. Cloud-based power and multi-line dialing, caller ID rotation, and two-way Follow Up Boss integration. Schedule your discovery call today. sponsored
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Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Nextforms logo Nextforms

Online form builder with conditional logic, payments and automated workflows. Unlimited responses on the free plan.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Nextforms A published form as respondents see it: side-by-side fields, phone input with country code, and a custom theme.
    A published form as respondents see it: side-by-side fields, phone input with country code, and a custom theme. //
    2026-09-03
  • Nextforms The builder: drag-and-drop questions across pages, with conditional logic that shows a question only when an earlier answer matches.
    The builder: drag-and-drop questions across pages, with conditional logic that shows a question only when an earlier answer matches. //
    2026-09-03
  • Nextforms Workflows: branch on answers, send emails, add rows to Google Sheets and post to Slack when a form is submitted.
    Workflows: branch on answers, send emails, add rows to Google Sheets and post to Slack when a form is submitted. //
    2026-09-03
  • Nextforms Responses in a searchable table, with each submission's answers and uploaded files one click away.
    Responses in a searchable table, with each submission's answers and uploaded files one click away. //
    2026-09-03

Nextforms is an online form builder for surveys, registrations, applications and order forms.

Build with text, email, phone, date, file upload, multiple choice, rating and calculated fields. Place fields side by side, split long forms across pages, and use conditional logic to show a question only when an earlier answer matches. Collect payments through Stripe with fixed or calculated amounts.

Collect responses in a searchable table with Excel export. Every plan includes unlimited responses.

Automate with workflows that run when a form is submitted: branch on answers, send emails, add rows to Google Sheets, post to Slack, call webhooks. Pro adds team workspaces, approval steps and removes Nextforms branding.

Forms load fast, work on mobile and support light and dark themes.

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

Nextforms

Website
nextforms.com
Pricing URL
Official Nextforms Pricing
$ Details
freemium $25 / Monthly (Pro billed yearly)
Release Date
2026 September
Startup details
Country
United States
State
GA
City
Atlanta
Edit details

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

Nextforms features and specs

  • Responses
    Unlimited on every plan
  • Conditional logic
    Show or hide questions based on earlier answers
  • Payments
    Stripe, fixed or calculated amounts
  • Integrations
    Google Sheets, Slack, email, webhooks
  • Workflows
    Branching, approvals (Pro), automated emails on submit

Analysis of Dialpad

Overall verdict

  • Dialpad is generally considered a good option for businesses looking for a reliable and scalable communication solution. Its strong feature set and ease of use make it a compelling choice for companies of different sizes and industries.

Why this product is good

  • Dialpad is a cloud-based communication platform that offers voice, video, and messaging services. It's known for its user-friendly interface, flexibility, and seamless integration with other productivity tools such as Google Workspace, Microsoft 365, and CRM systems. Dialpad also leverages AI technology to provide real-time transcription and call analytics, which can be valuable for businesses seeking to enhance their communication processes.

Recommended for

  • Small to medium-sized businesses in need of a comprehensive communication platform
  • Teams that rely heavily on remote work and need effective collaboration tools
  • Organizations seeking to integrate their communication tools with existing software ecosystems
  • Businesses that require advanced call analytics and transcription services

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

Nextforms videos

No Nextforms videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Dialpad and Nextforms)

Dialpad

Nextforms

Communication
100 100%
Communication
0% 0
Survey Tools
0 0%
Survey Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Form Builder
0 0%
Form Builder
100% 100

Questions & Answers

As answered by people managing Dialpad and Nextforms.

Which are the primary technologies used for building your product?

Nextforms's answer:

.NET and PostgreSQL on the backend, React and TypeScript on the front. Hosted on Cloudflare, email via Amazon SES, payments via Stripe.

What makes your product unique?

Nextforms's answer:

Forms and automation in one place. Every form can run a workflow when it's submitted: branch on answers, send emails, add a row to Google Sheets, post to Slack, or route to an approver, without a third-party automation tool. And responses are unlimited on the free plan.

Why should a person choose your product over its competitors?

Nextforms's answer:

If you want unlimited responses without paying, and the automation that usually needs Zapier built into the form itself. Nextforms is newer than Typeform or Jotform, so the integration list is shorter, but the core is fast, clean and free to use in full.

How would you describe the primary audience of your product?

Nextforms's answer:

Small teams and solo operators who collect registrations, applications, orders or feedback and need something to happen with each submission: a confirmation, a notification, an approval, a row in a sheet.

What's the story behind your product?

Nextforms's answer:

Built by a developer who kept seeing the same pattern: a form tool, then a separate automation tool, then a spreadsheet to glue them together, with a bill for each. Nextforms puts the three in one product. Launched September 2026.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Nextforms

Dialpad Reviews

10 Best AI Virtual Receptionists In 2026 (Here’s My Top 10)
As Dialpad’s PBX, UC, and contact center apps are built on the Google Cloud Platform, it didn’t limit us from scaling the business. As weeks passed, my business relied heavily on Dialpad AI agent, and it gave us clear insights even during peak hours.
Source: www.trustfirms.com
Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review

Nextforms Reviews

We have no reviews of Nextforms yet.
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What are some alternatives?

When comparing Dialpad and Nextforms, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Tally.so - The simplest way to create forms, for free.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Google Forms - Simple web forms from Google.

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