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Dialpad VS Arc.dev

Compare Dialpad VS Arc.dev and see what are their differences

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AI role-play training for sales and call center teams: 700+ realistic scenarios, six caller temperaments, instant five-dimension scoring and coaching. Cut ramp time up to 40% without practicing on real customers. featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Arc.dev logo Arc.dev

Arc is the remote career platform helping developers build amazing careers from anywhere. Find thousands of top remote developer jobs online all in one place!
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Arc.dev Landing page
    Landing page //
    2023-09-07

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

Arc.dev

Website
arc.dev
Pricing URL
-
Release Date
-
Edit details

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platformโ€™s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

Arc.dev features and specs

  • Quality Talent
    Arc.dev screens and vets developers, ensuring high-quality talent is available for hire.
  • Remote Focused
    The platform is designed specifically for remote work, which is increasingly relevant in today's job market.
  • Flexible Hiring
    Arc.dev offers flexible hiring options, including full-time, part-time, and contract roles.
  • Global Reach
    Employers have access to a global pool of developers, providing a broader range of skills and expertise.
  • Hiring Assistance
    Arc.dev provides dedicated hiring consultants to help match employers with the right developers.
  • Community and Resources
    Developers have access to a supportive community and resources to help them grow their careers.

Possible disadvantages of Arc.dev

  • Cost
    Hiring through Arc.dev can be more expensive than other platforms, given the quality and vetting process involved.
  • Niche Market
    The platform primarily caters to tech and development roles, which may not be suitable for companies looking for a wider range of skill sets.
  • Vetting Process Delay
    The thorough vetting process can sometimes lead to delays in hiring, which may not suit urgent hiring needs.
  • Geographical Constraints
    While remote work is emphasized, certain employers might face challenges with time zone differences.
  • Platform Fee
    Arc.dev charges a platform fee, which might be a barrier for startups or small businesses with limited budgets.
  • Limited User Control
    Employers might find the process less flexible compared to directly hiring through other platforms, due to the involvement of hiring consultants.

Analysis of Dialpad

Overall verdict

  • Dialpad is generally considered a good option for businesses looking for a reliable and scalable communication solution. Its strong feature set and ease of use make it a compelling choice for companies of different sizes and industries.

Why this product is good

  • Dialpad is a cloud-based communication platform that offers voice, video, and messaging services. It's known for its user-friendly interface, flexibility, and seamless integration with other productivity tools such as Google Workspace, Microsoft 365, and CRM systems. Dialpad also leverages AI technology to provide real-time transcription and call analytics, which can be valuable for businesses seeking to enhance their communication processes.

Recommended for

  • Small to medium-sized businesses in need of a comprehensive communication platform
  • Teams that rely heavily on remote work and need effective collaboration tools
  • Organizations seeking to integrate their communication tools with existing software ecosystems
  • Businesses that require advanced call analytics and transcription services

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Arc.dev videos

+ Add

Remote Work For Developers | Why I Invested In Arc.Dev on Wefunder (YC Startup)

More videos:

  • Review - ARC.DEV (FKA CODEMENTORX) REVIEW: ALTERNATIVES AND COMPETITORS FOR 2020
  • Review - Arc 2.0 - The Easiest Way to Find Remote Developer Jobs | Arc.dev

Category Popularity

0-100% (relative to Dialpad and Arc.dev)

Dialpad

Arc.dev

Communication
100 100%
Communication
0% 0
Remote Jobs
0 0%
Remote Jobs
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Job Boards
0 0%
Job Boards
100% 100

User comments

Share your experience with using Dialpad and Arc.dev. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Arc.dev

Dialpad Reviews

10 Best AI Virtual Receptionists In 2026 (Hereโ€™s My Top 10)
As Dialpadโ€™s PBX, UC, and contact center apps are built on the Google Cloud Platform, it didnโ€™t limit us from scaling the business. As weeks passed, my business relied heavily on Dialpad AI agent, and it gave us clear insights even during peak hours.
Source: www.trustfirms.com
Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review

Arc.dev Reviews

Comparing Andela, Turing, Toptal, Micro1, Arc.dev, and Wajusoft
When comparing these platforms, several key features stand out. Andela and Turing provide access to a large talent pool of vetted developers. Toptal, Arc.dev and micro1 offer specialized expertise and agile development practices, respectively. Wajusoft excels in flexibility in team scaling and tailored solutions.
Source: www.wajusoft.com
Top 10 Websites to Find Remote Jobs
Who Should Sign UpโญArc caters to a wide range of experience levels. Newbies can benefit from career guidance and skill-building resources, while experienced developers will find a curated selection of high-quality remote positions from top companies.
Source: blog.tmetric.com
Best Freelancer.com Alternatives For Hiring Developers
Arc.dev uses a strict vetting process like other top-rated online marketplaces. It utilizes various assessment tools to ensure its freelancers are of the highest quality. Unlike Freelancer, where you can hire freelancers for the long and short term, Arc.dev focuses on helping companies hire full-time and long-term remote-working developers. The platform ensures all parties...
Source: www.ideamotive.co
Forget LinkedIn: The Top 10 Remote Work Alternatives for Landing Your Dream Tech Job Remotely
Arc: Leveraging AI, Arc is a global remote jobs marketplace connecting companies with talented software developers.
Source: dev.to

Social recommendations and mentions

Based on our record, Arc.dev seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

Arc.dev mentions (22)

  • Top 7 Remote Job Boards for Software Engineers (No "Fake Remote" BS)
    Arc flips the traditional job search model. Itโ€™s an exclusive network primarily aimed at senior developers. - Source: dev.to / 3 months ago
  • Which Hiring Platforms Offer Risk-Free Trials for ReactJS Developers?
    Arc.dev offers companies both full-time and freelance recruiting options for qualified ReactJS engineers. They provide a two-week risk-free trial so businesses can evaluate the developer's abilities and suitability. Businesses can stop operating without incurring any costs if they are not happy. - Source: dev.to / over 1 year ago
  • Best Websites to Hire Remote Software Developers in USA
    Arc.dev Arc.dev specializes in connecting companies with remote developers, designers, and marketers. With a focus on quality, Arc.dev provides access to vetted candidates with domain expertise and English fluency. The platform's unique approach to candidate matching saves time and ensures you find the right fit quickly. - Source: dev.to / over 1 year ago
  • Just Moved to Vienna
    Hallo Leute aus ร–sterreich! I just made my move to Wien, finally. I am offering my Software Engineering Consulting Services and/or Digital Product Management services to anyone who wants to launch an MVP in the digital space in a short manner, or join/lead a small team. Enterprise-grade stuff (I am ex-IBM CIO), no shady businesses, US entity. My profile: https://arc.dev/@arpad Before going into the Software space... - Source: Hacker News / over 2 years ago
  • ๐Ÿ’ผ 50 Tips to Land a Remote Tech Job Based on My 45-Day Journey to 2 Offers
    To be honest, it's another rabbit hole. In my whole experience history with these job platforms, I can 100% backup G2i as I got a dream job there and Toptal, Lemon.io, Turing, and Arc.dev are fine but people have different opinions about them, sometimes they want to charge you a lot, sometimes there is a lack of jobs, etc. It's a thing to consider, but hear this out. - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing Dialpad and Arc.dev, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Flexiple - Flexiple helps companies work with top tech talent within 48 hours to 7 days. Our talent are handpicked through a rigorous screening process and are alumni from top tech companies such as Amazon, Adobe, Microsoft, amongst others.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Toptal - Hire the Top 3% of Freelance Talentยฎ. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

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