Dex is a personal CRM that reminds you to keep in touch with people you would otherwise forget.
Bring together LinkedIn, email, calendar, and contacts to build stronger relationships.
No features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Dex. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I personally feel that most “Personal CRM” is kinda tarpit idea because the moment you are “managing” and nurturing it, it becomes professional/commercial. And that professional/commercial space is kinda saturated with too many good options. For instance, the free CRM tier of Hubspot[1] will do a good job. Nonetheless, it is a good habit to maintain a personal network but then it will be lot less for any tool of... - Source: Hacker News / about 2 months ago
Hi Dekhan, Have you tried out Dex? getdex.com It offers this functionality and might also be helpful for inspiration if you are building your personal CRM. Source: about 1 year ago
I'm in the space in that I co-founded a company called Connect The Dots (ctd.ai) that certainly has the potential to solve this problem, but we're not focused on the PRM space right now (see point above re: unwillingness to pay). Perhaps down the road. The two commercial tools that come to mind are: - Dex (https://getdex.com/) Although neither have really nailed it (yet). Clay is more like a... - Source: Hacker News / over 1 year ago
+1 to this. I use Dex https://getdex.com/ and I see a few other apps in the feed too. There is clearly some market demand. Life gets busy and it helps to have something more than just a stock contacts app. - Source: Hacker News / about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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