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Desku.io VS ShellNewHandler

Compare Desku.io VS ShellNewHandler and see what are their differences

Desku.io

Customer support simplified

Rating
0 reviews
Pricing
Paid Free trial $19 / Monthly
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
RealUptime.io
Uptime monitoring, status pages, and error tracking that show every region's reading, not one green dot. Flat pricing, no per-subscriber fees, real free tier. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Customer Support popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Desku.io
ShellNewHandler
Website desku.io sourceforge.net
Pricing
Paid Free trial $19 / Monthly Official pricing
—
Company 2021 —
Listed in
Customer Communication Customer Support Customer Experience Management Customer Support Automation +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

Desku.io 5 features
ShellNewHandler 0 features
  • User-Friendly Interface
    Desku.io is designed with a clean and intuitive user interface, making it easy for users of all skill levels to navigate and use effectively.
  • Multi-Channel Support
    The platform allows businesses to manage customer inquiries from various channels such as email, live chat, and social media in one place.
  • Automation Features
    Desku.io provides automation tools that streamline customer support processes, reducing the manual workload with features like automated ticket routing and canned responses.
  • Scalable Solution
    The system is built to scale with your business, accommodating growing numbers of customer interactions and support agents as needed.
  • Integration Capabilities
    Desku.io can be integrated with a variety of other software and platforms, enhancing its functionality and ensuring it fits seamlessly into existing workflows.

Possible disadvantages

  • Learning Curve for Advanced Features
    While the basic features are easy to use, there may be a learning curve to fully utilize the more advanced functionalities of Desku.io.
  • Cost
    For small businesses or startups with tight budgets, the subscription costs may be a consideration, especially for premium features.
  • Limited Customization
    Some users may find that Desku.io offers limited options for customization to tailor the software precisely to their needs.
  • Dependence on Internet Connectivity
    As a cloud-based solution, Desku.io relies on a stable internet connection, which can be a drawback in areas with poor or unreliable connectivity.
  • Potential Over-Reliance on Automation
    While automation is beneficial, there’s a risk of over-relying on these features, which may reduce the personal touch in customer interactions.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Desku.io
ShellNewHandler

No analysis of Desku.io yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Desku.io 2 videos + Add
ShellNewHandler 0 videos + Add

Desku.io Review - Customer Support Help Desk with Knowledgebase, Portal, & eCommerce Integrations

More videos

  • - Desku.io Ticketing System Overview - How Conversional Ticketing Platform Works

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Desku.io
ShellNewHandler
100% 100%
Customer Support
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
CRM
0% 0%
0% 0%
Website Monitoring
100% 100%

User comments

Share your experience with using Desku.io and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Desku.io 0 mentions
ShellNewHandler 2 mentions

Tracking Desku.io since Jul 2022.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Desku.io and ShellNewHandler

When comparing Desku.io and ShellNewHandler, you can also consider the following products.

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