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Suptask VS Desk365

Compare Suptask VS Desk365 and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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Suptask logo Suptask

Ticketing helpdesk system for Slack

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • Suptask Landing page
    Landing page //
    2023-05-17

Suptask turns your Slack workspace into the next-generation AI ticketing help desk system. Enabling you to manage a modern ticketing experience within your organization, finding the right answers, improving collaboration and optimizing your resolution times.

  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Suptask

Website
suptask.com
Pricing URL
Official Suptask Pricing
$ Details
freemium $7.0 / Monthly (per Agent)
Platforms
Slack
Release Date
2022 February
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $12.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Release Date
-
Edit details

Suptask features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Suptask videos

+ Add

What is Suptask?

Desk365 videos

+ Add

Getting Started with Desk365

Category Popularity

0-100% (relative to Suptask and Desk365)

Suptask

Desk365

Productivity
52 52%
Productivity
48% 48
Customer Support
37 37%
Customer Support
63% 63
Help Desk And Ticketing
50 50%
Help Desk And Ticketing
50% 50
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Suptask and Desk365, you can also consider the following products

elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

Halp for Microsoft Teams - An internal help desk built into Teams

Halp - Slack-first ticketing for internal helpdesk

Slack - A messaging app for teams who see through the Earth!

Roby - Refreshingly simple helpdesk for Slack & Teams users

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

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