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Suptask VS Desk365

Compare Suptask VS Desk365 and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Suptask logo Suptask

Ticketing helpdesk system for Slack

Desk365 logo Desk365

Desk365 is an AI-powered ticketing system for teams of all sizes.
  • Suptask Landing page
    Landing page //
    2023-05-17

Suptask turns your Slack workspace into the next-generation AI ticketing help desk system. Enabling you to manage a modern ticketing experience within your organization, finding the right answers, improving collaboration and optimizing your resolution times.

  • Desk365 Landing page
    Landing page //
    2023-10-31

The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval management, and Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.

Suptask

Website
suptask.com
Pricing URL
Official Suptask Pricing
$ Details
freemium $7.0 / Monthly (per Agent)
Platforms
Slack
Release Date
2022 February
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $12.0 / Monthly (Standard plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Release Date
-
Edit details

Suptask features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams
  • Send surveys from Teams
  • Get SLA notification in Teams

Suptask videos

+ Add

What is Suptask?

Desk365 videos

+ Add

Getting Started with Desk365

Category Popularity

0-100% (relative to Suptask and Desk365)

Suptask

Desk365

Slack
100 100%
Slack
0% 0
Customer Support
24 24%
Customer Support
76% 76
Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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What are some alternatives?

When comparing Suptask and Desk365, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

NITRO Help Desk - NITRO IT Help Desk ticketing system delivers a powerful IT support system using Microsoft Office 365, Teams, SharePoint, & Outlook.

elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Matter - Create a feedback-focused culture in Slack with Matter!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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