Software Alternatives, Accelerators & Startups

Desk360 VS DelivApp

Compare Desk360 VS DelivApp and see what are their differences

Desk360 logo Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

DelivApp logo DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants
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  • Desk360 Landing page
    Landing page //
    2022-07-12

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, Desk360 has been built in such a way that it can always be improved according to your feedback.

  • DelivApp Landing page
    Landing page //
    2022-09-18

DelivApp is a SaaS for managing on-demand food ordering and deliveries from screen to mouth. Our tech suite includes white-label ordering marketplace and business management app, marketplace & logistics management backoffice, and a white-label courier app. Our product is highly customizable, so it can fit the unique needs of any restaurant location.

Desk360 features and specs

  • A complete support with 360-degree customer view: Yes
  • Ticket system: Yes
  • Team Collaboration: Yes
  • Reports on Agent Performance and Ticket Volume: Yes
  • Mobile SDK in 40 Languages: Yes

DelivApp features and specs

  • Automated dispatch: Yes
  • Customizable region settings: Yes
  • Separate delivery pricing settings for merchants and delivery people: Yes
  • Merchant portal & app: Yes
  • Courier app: Yes
  • Reports: Yes
  • Order tracking page for consumers: Yes
  • Ordering platform: Yes
  • Loyalty program: Yes
  • Integrations with POS: Yes
  • Third-party ordering integrations: Yes
  • White-label fleets integrations (Wolt Drive, Yango Delivery, DoorDash): Yes

Desk360 videos

Desk360 - Promotional Video

More videos:

  • Review - Desk360 - Omnichannel Customer Support Platform

DelivApp videos

What is DelivApp logistics

More videos:

  • Review - What is DelivApp platform

Category Popularity

0-100% (relative to Desk360 and DelivApp)
Customer Support
100 100%
0% 0
Delivery
0 0%
100% 100
CRM
100 100%
0% 0
On-Demand Delivery
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk360 and DelivApp

Desk360 Reviews

  1. Highly Recommended!

    I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective
    👎 Cons:    Instagram
  2. Totally satisfied!

    Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective|Free trial
  3. Nice Platform!

    I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.

    🏁 Competitors: Zendesk, HelpDesk, Freshdesk, Helpshift
    👍 Pros:    Saves a ton of time|User-friendly|Easy integration|Affordable price
    👎 Cons:    Instagram

DelivApp Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
The DelivApp application allows businesses to integrate their current order management interface to DelivApp. The routing algorithm will then configure an optimal route for your business, reducing manual input and errors.
Top 3 and More – Best Delivery Management Software of 2022
DelivApp is a cloud-based delivery management software suitable for businesses of all sizes. Allows users to distribute orders to their team members. Enables users to receive notifications related to the delivery of products. Allows users to gain insights into businesses performance on an hourly, daily and monthly basis. DelivApp delivery management software enables users to...

What are some alternatives?

When comparing Desk360 and DelivApp, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Drift - A messaging app that helps you grow your business.

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.