Desk.com VS Wrike

Compare Desk.com VS Wrike and see what are their differences

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Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Wrike

Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Landing page //
2023-10-09

Landing page //
2023-07-13

Desk.com - Customer Service Software Review

Wrike videos

+ Add

Wrike Review, Features and Benefits Overview: Is it Still Worth Using in 2020?

Category Popularity

0-100% (relative to Desk.com and Wrike)

Wrike

Help Desk

100 100%

Help Desk

0% 0

Project Management

0 0%

Project Management

100% 100

Customer Support

100 100%

Customer Support

0% 0

Task Management

0 0%

Task Management

100% 100

User comments

Share your experience with using Desk.com and Wrike. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Wrike

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions

App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

Source: financesonline.com

Wrike Reviews

Project Management vs Workflow Management — Wrike vs Pneumatic

Custom phases can be added. However, tasks are moved manually between them. Wrike errs on the side of flexibility, giving users a very powerful tool for creating and managing projects and tasks with them, but all the actual management has to be done by the users.

Source: www.pneumatic.app

Breeze vs. Wrike: making project management easy

Wrike is overwhelming for new users, especially those with little experience in project management software. Wrike is slow and laggy at times, especially when dealing with large amounts of data. Breeze is quick and responsive, easy to use, and has just enough features that you need.

Source: www.breeze.pm

The Ultimate List of 20 Best AI Work Management Tools

Wrike’s Work Intelligence: Wrike utilizes artificial intelligence to prioritize and automate repetitive tasks, such as task assignments and status updates, freeing up teams to focus on more critical work and boosting overall productivity.

Source: ppm.express

12 Best ClickUp Alternatives for Innovative Management in 2023

Benefits of Wrike compared to ClickUp: Even though Wrike is similar to ClickUp, it lets the whole team collaborate on the go. The mobile app lets leaders manage workloads and create tasks smoothly.

Source: ayanza.com

16 Best Event Management Software for 2022 [Complete Guide]

Wrike is a cloud-based project management tool that helps teams organize, prioritize and manage their work more efficiently. It’s great for organizing projects of all sizes, from small businesses and freelancers to large enterprises.

Source: filmlifestyle.com

Social recommendations and mentions

Based on our record, Desk.com should be more popular than Wrike. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
Does Salesforce have a ticketing system built into it? Or do you have to create one?
Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
Starting out with Nexo
It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
Any clients of yours have a heavy reliance on Shared Mailboxes?
What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Wrike mentions (1)

Identify which frontend NPM libraries are used on any website
I just realized I can use this to see who is ignoring GDPR as well. Scanning a few sites I know I see a lot of tracking scripts load up right away. When I scan something like wrike.com I see good implementation of GDPR because the only thing loading is GTM / GA and trust arc as far as third-party libraries. Source: over 2 years ago

What are some alternatives?

When comparing Desk.com and Wrike, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Basecamp - A simple and elegant project management system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Desk.com vs Freshdesk