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Desk.com VS UserReport

Compare Desk.com VS UserReport and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • UserReport Landing page
    Landing page //
    2021-10-01

Desk.com videos

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Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

UserReport videos

No UserReport videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Desk.com and UserReport)

Desk.com

UserReport

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Desk.com and UserReport. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and UserReport

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
Source: www.surveysensum.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: almost 3 years ago

UserReport mentions (0)

We have not tracked any mentions of UserReport yet. Tracking of UserReport recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and UserReport, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Survicate - Collect feedback on your website and find out more about your visitors.

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