Software Alternatives, Accelerators & Startups

Desk.com VS MailReach.co

Compare Desk.com VS MailReach.co and see what are their differences

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

MailReach.co logo MailReach.co

The #1 email warming service to improve your deliverability by generating realistic and meaningful engagement to your emails. Easy-to-use solution to help you land in the main inbox instead of the spam folder.
Visit Website
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • MailReach.co Landing page
    Landing page //
    2021-05-25

A powerful deliverability solution that results from 5 years of emailing for 130 companies in 40 industries.

MailReach uses your email address to automatically start conversations with thousands of email inboxes.

The email conversations are human, natural and meaningful to build trust. No gibberish content that can be easily flagged.

Your emails get opened, replied, marked as important and removed from spam and categories.

All this positive email engagement raises your email reputation and your deliverability. It teaches the email providers to send your emails to the inbox.

Depending how your deliverability evolves, MailReach constantly adapts to maintain it and balance your activity.

You have access to a complete and easy to understand dashboard to see your results.

You can see your deliverability score, where your warm up emails land, how many of were removed from spam, on which provider, etc.

MailReach.co

$ Details
paid $19.5 / Monthly (Pro)
Platforms
GMail Outlook Office 365 Google Workspace SendinBlue Amazon SES Sendgrid Mailgun Zoho SMTP Any Custom SMTP
Release Date
2020 November

Desk.com features and specs

No features have been listed yet.

MailReach.co features and specs

  • Deliverability Improving: MailReach warms your inbox to constantly raise your email deliverability and sending reputation.
  • Email Warming: Automated high engagement interactions from your inbox to raise your deliverability. Up to 90 emails sent per day.
  • Meaningful Warming Content: The conversations generated by MailReach are human, natural and meaningful. It builds trust to maximize the efficiency of the warming.
  • Smart Warming Algorithm: MailReach analyzes dozens of data points to constantly adapt and improve the efficiency of the warming.
  • Analytics and Reporting: Easy to Use Dashboard with your deliverability score, an overview of where your emails land, etc.
  • Responsive Support: Very nice team, always ready to help and assist you.
  • SPF, DKIM and DMARC Check: MailReach checks if your SPF, DKIM and DMARC have been properly set.
  • API: Supported

Desk.com videos

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

MailReach.co videos

No MailReach.co videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Desk.com and MailReach.co)
Help Desk
100 100%
0% 0
Email
0 0%
100% 100
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100

User comments

Share your experience with using Desk.com and MailReach.co. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and MailReach.co

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

MailReach.co Reviews

  1. Great support

    Mailreach support is great. Response time and especially reaction time was super fast. Regarding warming up inboxes the tool is doing what's advertised along with teaching users how to improve deliverability at the same time.

    👍 Pros:    Simple yet powerful and efficient tool|Great customer support
    👎 Cons:    No free option
  2. From Zero to 100

    Was landing in spam for all Google professional & Personal accounts 100% of the time. Now I'm landing in the inbox 100% of the time and have my email configured perfectly. These guys are experts, highly recommend.

    👍 Pros:    Best customer service|Knowledge base
  3. MailReach provided excellent overall service to our company.

    Our entire experience with MailReah is positive.


23 Best Cold Email WarmUp Tools in 2022 (Free + Paid)
Mailreach offers a fully automated warm-up for an affordable price. It’s not the least expensive solution, however, you get access to a fair number of features as well as dedicated support. So, go and reach Mailreach official website to warmup your mails.
Source: inguide.in
Top 10 of the Best Email Warm Up tools in 2022
Why rank Mailreach #1? Among all the email warm up tools we tested, Mailreach standed out for a few key reasons: it’s an independant email warmup service, built entirely for that purpose. You can use Mailreach in a standalone way and the platform is solely focused on building a solid warm up tool. Mailreach offers a fully automated warm up for an affordable price. It’s not...
Source: mailmeteor.com
7 Best Cold Email Warm-up Software
Though MailReach uses a complex warming algorithm that handles dozens of parameters, users don’t need to know any technical skills to use it. You can get started in 2 minutes.

Social recommendations and mentions

Based on our record, Desk.com should be more popular than MailReach.co. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: about 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

MailReach.co mentions (1)

  • How to fix broken delivery to Office365 addresses?
    The email addresses shown in the screenshot are public information. They're used by mailreach.co's public service. I assume that is what you are referring to. Source: over 1 year ago

What are some alternatives?

When comparing Desk.com and MailReach.co, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Warmup Inbox - Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Warmbox.ai - Warm up your cold email inbox, and never land in spam anymore!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mailwarm - The email warm-up tool.