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Desk.com VS Goverlan

Compare Desk.com VS Goverlan and see what are their differences

Smartsheet
Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Goverlan logo Goverlan

Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Goverlan Landing page
    Landing page //
    2022-12-22

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Goverlan videos

+ Add

Master Reach Server - Implementation - Goverlan Reach

More videos:

  • Review - Introducing Goverlan Reach, pre-recorded Webinar

Category Popularity

0-100% (relative to Desk.com and Goverlan)

Desk.com

Goverlan

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

Share your experience with using Desk.com and Goverlan. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Goverlan

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Goverlan Reviews

25 Best TeamViewer Alternative Software (Free/Paid) in 2021
Goverlan offers Remote Control Software for technical and admins. It allows you to access your user and system within seconds. The tool is available in three different editions 1. Standard 2. Professional and 3.Enterprise.
Source: www.guru99.com
13 Best Teamviewer Alternatives You Must Try
Goverlan Reach is not only the most versatile solution we found, but it is also the best value for money. While many of it’s competitors have been heavily hiking their prices up over the past few years, Goverlan has kept its price increases modest and its pricing practices straightforward, and continues to focus on adding value through a rich feature set. It comes in three...
Source: twitgoo.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: about 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Goverlan mentions (0)

We have not tracked any mentions of Goverlan yet. Tracking of Goverlan recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Goverlan, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

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