Software Alternatives & Reviews

Desk.com VS Genio

Compare Desk.com VS Genio and see what are their differences

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Genio logo Genio

Genio is the All-In-One Mobile Workplace designed for the Hospitality & Retail workforce.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Genio Landing page
    Landing page //
    2021-07-28

Genio enhances productivity, employee experience, and collaboration for teams who are always on the go, who don't typically require sitting in place and who often work in shifts. (e.g., retail sales associates, baristas, bartenders, servers, cooks, chefs, hotel housekeepers, receptionists, valets, drivers, and a whole lot of other workers).

Desk.com videos

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Genio videos

2021 Honda Genio Review | Kenji Moto

More videos:

Category Popularity

0-100% (relative to Desk.com and Genio)
Help Desk
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
Customer Support
100 100%
0% 0
Vacation Rental
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Genio

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

Genio Reviews

We have no reviews of Genio yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Genio mentions (0)

We have not tracked any mentions of Genio yet. Tracking of Genio recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Genio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Avantio - Cutting-edge technology to empower and optimize your vacation rental business. All-in-one vacation rental software, built by a company with over 20 years of industry-specific expertise. Boost bookings and increase revenue - with no extra commission.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SympoQ - Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.