Software Alternatives, Accelerators & Startups

LiveAgent VS TaskRabbit

Compare LiveAgent VS TaskRabbit and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TaskRabbit logo TaskRabbit

TaskRabbit connects you to safe and reliable help in your neighborhood.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • TaskRabbit Landing page
    Landing page //
    2018-09-29

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

TaskRabbit features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

TaskRabbit videos

HONEST REVIEW OF TASKRABBIT 2020

More videos:

  • Review - TaskRabbit Review : How Much I Made First Day as Tasker

Category Popularity

0-100% (relative to LiveAgent and TaskRabbit)
Customer Support
100 100%
0% 0
Work Marketplace
0 0%
100% 100
Help Desk
100 100%
0% 0
Freelance Marketplace
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and TaskRabbit.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and TaskRabbit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and TaskRabbit

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

TaskRabbit Reviews

12 Best Sites Like Thumbtack Alternatives for Home Projects (2020)
If you’ve got a task in need of starting or completing in any of the 50+ cities listed on the TaskRabbit website, no job is too small for this army of contractors.
37 Apps Like Thumbtack To Help You Pick Up More Work in Your Field
Just starting out your business and need to find your first few jobs? Troolr is a search engine for service pros and trade professionals. Similar to TaskRabbit or Fiverr, customers can post work orders, including the size of the project and due date. Contractors can communicate with potential clients without a middleman. Service users gain more visibility by paying for...
11 apps to help find reliable childcare
Okay, forget babysitting. Maybe the thing you really need help with is laundry, cleaning, grocery shopping or odd jobs around the house. TaskRabbit connects you to local people who will help you get the job done and maybe free up some time for the pool. Taskrabbit might also be more affordable than a sitter, because there is a wider range of prices. Also, the people...
Source: mashable.com
12 Craigslist alternatives to sell stuff, find a job, or get laid
To match people with jobs, TaskRabbit does two things. First, it allows job searchers, which they call "Taskers," to make a profile which lists their hourly rate. Then it allows clients looking for help to post a task request for everything from helping build furniture to waiting in line to put in a restaurant reservation. Taskers are able to select a job around them and if...
Source: mashable.com

Social recommendations and mentions

Based on our record, TaskRabbit seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

TaskRabbit mentions (13)

  • Has anyone ever gotten one of these..?
    Set up an account on taskrabbit.com or similar and refer them to continue from there. If the market is dead, I'd certainly take it. Source: 11 months ago
  • How do I hire someone to do a physical task for me in a European country?
    Maybe taskrabbit.com, I'm sure there are competitors now too. Source: 12 months ago
  • Where can I send my expensive yarn to be detangled?
    There is a website called taskrabbit.com that tries to put people who need small stuff done with people who can do it. Need someone to wait in line for you? Check the site. Someone to put together a IKEA desk? Check the site. Source: about 1 year ago
  • Unhoused Looking for Remote Work....
    Possibly checkout taskrabbit.com or fiverr. Com - you can sell your services through them. Source: over 1 year ago
  • How to manage the rehab of an out of state property?
    Heya! I do a lot of this, doing BRRRRs in 2 markets out of state, and not visiting them (by design). 1. GC - first layer of management 2. Agent - to check in on property 1-2 times every 2 weeks, no management responsibilities 3. 3rd party - I hire someone local who ISNT being paid by the transaction (GC/Agent) to go in the property and take 140 pictures and upload them to me or our remote team directly. This... Source: almost 2 years ago
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What are some alternatives?

When comparing LiveAgent and TaskRabbit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Thumbtack - When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fiverr - One marketplace, millions of professional services.