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Deputy VS Surfboard

Compare Deputy VS Surfboard and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Deputy logo Deputy

Deputy is a software for employee scheduling, time and attendance and communication management.

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Deputy Landing page
    Landing page //
    2023-05-09
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Deputy

Website
deputy.com
Pricing URL
Official Deputy Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Deputy features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Deputy videos

+ Add

Deputy Season 1 Episode 1 Review (Not good)

More videos:

  • Review - Dynamic Discs Deputy Review
  • Review - Crime Centric: Deputy Series Premiere Review

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Deputy and Surfboard)

Deputy

Surfboard

Employee Scheduling
95 95%
Employee Scheduling
5% 5
Time Tracking
100 100%
Time Tracking
0% 0
Customer Support
0 0%
Customer Support
100% 100
Resource Scheduling
100 100%
Resource Scheduling
0% 0

User comments

Share your experience with using Deputy and Surfboard. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Deputy and Surfboard

Deputy Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Using Deputy, you can take advantage of their AI-driven scheduling tool that allows you to craft the perfect set of schedules within your business. Using Deputy’s scheduling AI functionality, you can reduce unnecessary wage costs by creating accurate labor demand forecasts for the future.
Source: everhour.com
21 Time Tracking Tools To Manage Your Workday
Deputy allows you to handle schedules, timesheets and communication all in one platform. It helps you and your team to stay organized and more engaged. You can post important documents, company policies, training videos or whatever you want on the news feed, and share that with the rest of your team. You can even introduce and onboard new team members – very helpful during...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
Deputy – This tool is an integrated task, time, and schedule management app that helps managers streamline workflows.
Source: traqq.com
These Employee Management Software Are Foremost Choice For Work-Supervision
Very much simple to use and throws away the system of regular paperwork, Deputy can schedule the whole staff in a matter of a few minutes, helps in simplifying the timesheets and ultimately connects with the whole team. Any kind of business, be it hospitality, retail, healthcare or customer services, this is the best employee monitoring software for businesses. How?
Source: blogs.systweak.com

Surfboard Reviews

We have no reviews of Surfboard yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Deputy seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deputy mentions (2)

  • Non profit Healthcare clinic looking for self hosted or cheap cloud alternative employee shift scheduling app?
    A quick search yielded https://wheniwork.com/l/employee-scheduling and https://deputy.com. Not self hosted but seem like they would fit your needs. The latter might cost but I guess you can reach out to them for non-profit discounts perhaps. Source: over 1 year ago
  • How to speak to employee who always leaves work for almost 2 hours at a time?
    Use deputy.com and switch to all breaks are unpaid. Clock off for any break longer than short toilet break. Source: over 2 years ago

Surfboard mentions (0)

We have not tracked any mentions of Surfboard yet. Tracking of Surfboard recommendations started around Apr 2022.

What are some alternatives?

When comparing Deputy and Surfboard, you can also consider the following products

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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