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DeltaSalesApp VS Service Cloud Field Service

Compare DeltaSalesApp VS Service Cloud Field Service and see what are their differences

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DeltaSalesApp logo DeltaSalesApp

Field Sales Force Automation & Field Force Tracking Software

Service Cloud Field Service logo Service Cloud Field Service

Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.
  • DeltaSalesApp Landing page
    Landing page //
    2021-09-30

Delta Sales App is a sales tracking software for field sales automation & employee location tracking to automate company sales and outside field sales activities with ease. This software is designed and developed for sales managers, distributors, brands to manage field sales forces activities. With the use of Delta Sales App, brands, distributors, sales managers can manage field sales employee activities and track their geo-location whereas field sales representatives having Delta Sales App installed in their handsets can automate their routine activities like order taking, payment collections, attendance making, applying for leave, expense management, and more.

  • Service Cloud Field Service Landing page
    Landing page //
    2023-05-14

DeltaSalesApp features and specs

  • Order Management
  • Attendance Recording/Monitoring
  • Expenses management
  • Stock Managment
  • Daily Status Tracking
  • work log

Service Cloud Field Service features and specs

  • Improved Efficiency
    Field Service enables better coordination and dispatching of field technicians, which results in improved productivity and service delivery times.
  • Real-Time Updates
    Provides real-time information and updates to mobile workers, allowing them to respond more quickly and accurately to customer needs.
  • Enhanced Customer Experience
    Offers customers timely service notifications and empowers them with self-service capabilities, leading to higher customer satisfaction.
  • Comprehensive Reporting
    Generates detailed reports and analytics that help in tracking performance metrics, identifying bottlenecks, and optimizing the service process.
  • Integration with Salesforce Ecosystem
    Seamlessly integrates with other Salesforce products, ensuring that all customer information is centralized and easily accessible.

Possible disadvantages of Service Cloud Field Service

  • Complex Implementation
    Setting up and customizing Field Service to match specific business needs can be time-consuming and may require dedicated resources.
  • High Cost
    The subscription fees, along with potential costs for additional customization and user training, can be substantial for small to mid-sized businesses.
  • Requires Training
    Field technicians and other users may need extensive training to effectively use the platform, which could lead to initial downtime.
  • Dependency on Internet Connection
    Relies heavily on a stable internet connection for real-time updates and access to the cloud, which could be a problem in remote or underdeveloped areas.
  • Data Security Concerns
    Storing sensitive customer and service data on the cloud raises concerns about data breaches and compliance with data protection regulations.

Analysis of DeltaSalesApp

Overall verdict

  • Overall, DeltaSalesApp is considered a useful tool for businesses looking to optimize their field sales operations. It is particularly beneficial for organizations with a large field force as it can significantly enhance productivity and customer interactions.

Why this product is good

  • DeltaSalesApp is a tool designed for field sales representatives, offering features such as sales tracking, order management, and customer relationship management (CRM). It aims to streamline sales operations by providing real-time data access, enhancing communication between teams, and improving sales processes.

Recommended for

  • Businesses with field sales teams
  • Companies looking to improve sales tracking and reporting
  • Organizations aiming to enhance CRM efforts
  • Sales managers who need real-time data on sales activities

Analysis of Service Cloud Field Service

Overall verdict

  • Service Cloud Field Service is a strong choice for organizations looking to improve their field service management and customer satisfaction. Its comprehensive features and integration capabilities make it a valuable addition to businesses heavily reliant on field operations.

Why this product is good

  • Service Cloud Field Service by Salesforce is a robust tool designed to enhance the efficiency and effectiveness of field operations. It provides real-time visibility, advanced scheduling, and optimized routing for field agents. Its integration with the broader Salesforce ecosystem allows seamless data flow and continuity in customer service, making it easier for teams to deliver consistent and high-quality service. Additionally, with features like AI-driven insights and mobile capabilities, it empowers field technicians with all necessary information and tools on-the-go.

Recommended for

  • Companies with a significant number of field technicians needing better management and scheduling tools.
  • Organizations already using Salesforce, seeking to extend its capabilities into field service.
  • Businesses aiming to enhance customer satisfaction by improving the speed and quality of field service delivery.
  • Enterprises looking for real-time visibility and optimization of their field operations.

DeltaSalesApp videos

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Delta Sales App

More videos:

  • Demo - Delta Sales App

Service Cloud Field Service videos

No Service Cloud Field Service videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to DeltaSalesApp and Service Cloud Field Service)

DeltaSalesApp

Service Cloud Field Service

Sales Force Automation
57 57%
Sales Force Automation
43% 43
Field Service Management
54 54%
Field Service Management
46% 46
Sales Automation
59 59%
Sales Automation
41% 41
Work Management
32 32%
Work Management
68% 68

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeltaSalesApp and Service Cloud Field Service

DeltaSalesApp Reviews

  1. Anmol Adhikari
    · Student at University ·
    One of the best application for sales field

    We can track the live location of the sales field person. The orders are also easy to enter as it saves a lot of time. The feature of dispatch is also easy to use and with the help of few clicks we can perform the sales related activities.

    🏁 Competitors: Salesforce Sales Cloud
    👍 Pros:    Saves a ton of time|Easy to use|Easy user interface|Realtime tracking & report|Full fledged dashboard and reporting|Automation and custom functions|Affordable price
  2. Suman Ghimire
    · Admin at Astra Pharmacy ·
    Great Experinece

    I was really having a problem keeping the party's details up to date and communicating to all the employees. All this was taking down the sales of the company and I was unable to hold everything at a balance. I thought about giving a try to the Delta sales app as it consists of almost every feature which I needed at that point in time. I implemented the app in my company and as expected delta sales app turned to be super helpful to my company.

    👍 Pros:    With just some taps i can have easy access, to a lot of features. party notes, beat plans, and announcement features are the ones i love the most. their live-tracking feature is something i should definitely not miss to admire.
    👎 Cons:    To get straight to the point, i haven't seen any cons till now from my first day of usage. but if i have to admit, i would say the addition of an sms alert for salesman is something the delta sales app is missing. this feature would be a great addition. besides that, i haven't found any cons in my usage so far.
  3. AnujGiri
    · sales team at Printing press ·
    This app is very easy to use and helpful customer support.

    Delta Sales APP that can be utilized by salespeople at any time and in any location with proper order, collection and complete report.

    🏁 Competitors: Bizom, Spotio
    👍 Pros:    The software is user friendly and easy to use.
    👎 Cons:    The app will be more better if it has ios version too.

Service Cloud Field Service Reviews

We have no reviews of Service Cloud Field Service yet.
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Social recommendations and mentions

Based on our record, DeltaSalesApp seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeltaSalesApp mentions (1)

  • Delta Sales App
    Delta Sales Appis a user-friendly cloud-based field sales tracking software that helps in managing sales of your business. Source: over 2 years ago

Service Cloud Field Service mentions (0)

We have not tracked any mentions of Service Cloud Field Service yet. Tracking of Service Cloud Field Service recommendations started around Mar 2021.

What are some alternatives?

When comparing DeltaSalesApp and Service Cloud Field Service, you can also consider the following products

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

ManageMart - Cloud Field Service Management software is a best-in-class solution that can help your business to grow. Invoicing, Estimating, Scheduling, Billing & Routes.

Oracle Siebel Field Service - Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.

Tookan - Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and reduce operational costs.

Synchroteam - Synchroteam cloud based Field Service Management solution optimize costs, dispatch, scheduling and reporting.

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