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Delighted VS StackMail

Compare Delighted VS StackMail and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
StackMail

Stackmail is a webmail service whereby you can log in to your emails from any browser at any time!

Rating
0 reviews
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
230 vs 1

Base details

Website, pricing, platforms and company facts side by side.

Delighted
StackMail
Website delighted.com stackmail.com
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
—
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Email Email Service Provider Hosted Email Email Clients +1

About Delighted and StackMail

In their own words, as submitted to SaaSHub.

Delighted
StackMail

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of StackMail yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
StackMail 5 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • Privacy-Focused
    StackMail emphasizes data privacy and security, offering encrypted email services without scanning user data for advertising purposes, appealing to privacy-conscious businesses.
  • Business-Oriented Features
    Designed specifically for businesses, it includes features like custom domain email, collaborative tools, calendars, and contact management tailored for professional use.
  • Competitive Pricing
    StackMail offers competitively priced plans compared to some larger email providers, making it accessible for small to medium-sized businesses.
  • No Ads
    Unlike some free email services, StackMail does not display ads to users, providing a cleaner and more professional email experience.
  • Custom Domain Support
    Users can easily set up email addresses with their own custom domain names, enhancing brand professionalism and consistency.

Possible disadvantages

  • Limited Brand Recognition
    As a newer or lesser-known provider compared to Google Workspace or Microsoft 365, StackMail may lack the trust and reputation that larger providers have established.
  • Fewer Third-Party Integrations
    Compared to major email service providers, StackMail may offer fewer integrations with third-party apps and services, limiting its versatility for some businesses.
  • Limited Advanced Features
    It may not offer the same breadth of advanced productivity and collaboration tools that come bundled with larger platforms like Microsoft 365 or Google Workspace.
  • Smaller User Community
    Due to a smaller user base, there may be fewer community resources, third-party tutorials, or troubleshooting forums available online.
  • Uncertain Long-Term Support
    As a smaller company, there might be concerns regarding the long-term viability, updates, and continued support of the service compared to more established providers.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
StackMail

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • StackMail is a solid choice for individuals and businesses seeking a secure, ad-free, privacy-focused email hosting solution with reliable features at a competitive price point.

Why this product is good

  • Ad-free email experience with no data mining or tracking of user content
  • Custom domain email hosting suitable for professional and business use
  • Competitive pricing compared to major enterprise email providers
  • Includes essential productivity tools like calendar, contacts, and webmail access
  • Strong emphasis on privacy and security in data handling
  • Straightforward setup process for custom domains

Recommended for

  • Small to medium-sized businesses wanting professional email addresses
  • Privacy-conscious individuals and organizations
  • Startups looking for cost-effective email hosting
  • Users seeking an alternative to Google Workspace or Microsoft 365
  • Freelancers and entrepreneurs needing custom domain email

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
StackMail 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No StackMail videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
StackMail
100% 100%
Customer Feedback
0% 0%
0% 0%
Email
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Email Clients
100% 100%

User comments

Share your experience with using Delighted and StackMail. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
StackMail no reviews yet

We have no reviews of StackMail yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
StackMail 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking StackMail since Aug 2023.

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