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Delighted VS Second Computer

Compare Delighted VS Second Computer and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Delighted Landing page
Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Is it good? Alternatives
SC
Second Computer

Second Computer allows you to create another computer in the cloud

Second Computer Landing page
Rating
0 reviews
Is it good? Alternatives
NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Delighted
SC
Second Computer
Website delighted.com second.computer
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
—
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Computer Software Computer Vision Remote Computer Monitoring Tools +1

About Delighted and Second Computer

In their own words, as submitted to SaaSHub.

Delighted
SC
Second Computer

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of Second Computer yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
SC
Second Computer 4 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • Enhanced Focus
    Second Computer provides a dedicated device, minimizing distractions compared to multitasking on a single computer.
  • Improved Productivity
    By separating tasks across two devices, users can maintain workflow organization and potentially increase productivity.
  • Simplified Workflow
    Having a second computer allows for a more streamlined workflow where users can dedicate each device to specific tasks.
  • Backup Solution
    A second computer acts as a backup system, ensuring users can continue working if one device encounters issues.

Possible disadvantages

  • Increased Costs
    Purchasing and maintaining a second computer can be costly, involving expenses for hardware, software, and potential repairs.
  • Complex Setup
    Setting up and managing two computers can be complex, requiring time and effort to configure and synchronize data across devices.
  • Space Requirements
    Having an additional computer may require more physical space, which can be a constraint in small work environments.
  • Maintenance Challenges
    With two computers, there are increased maintenance demands, including software updates and hardware upkeep for both devices.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
SC
Second Computer

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • Second Computer appears to be a niche or specialized computing service/product, but limited public information makes a comprehensive evaluation difficult. Prospective users should conduct thorough research, check recent reviews, and test any free trial before committing.

Why this product is good

  • May offer a unique approach to computing needs not found in mainstream products
  • Could provide specialized features for specific technical use cases
  • Potentially useful for users seeking alternatives to conventional computer setups

Recommended for

  • Users seeking niche or alternative computing solutions
  • Tech-savvy individuals willing to explore lesser-known platforms
  • Those who need a secondary or backup computing system for specific tasks

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
SC
Second Computer 0 videos + Add

Delighted used by Bonobos

More videos

  • Demo - NPS Setup in 15 Seconds

No Second Computer videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
SC
Second Computer
100% 100%
Customer Feedback
0% 0%
0% 0%
Remote Computer
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Computer Software
100% 100%

User comments

Share your experience with using Delighted and Second Computer. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
SC
Second Computer no reviews yet

We have no reviews of Second Computer yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
SC
Second Computer 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: about 5 years ago

Tracking Second Computer since Apr 2021.

Alternatives to Delighted and Second Computer

When comparing Delighted and Second Computer, you can also consider the following products.

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