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Delighted VS PocketPatch

Compare Delighted VS PocketPatch and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Promote on VibeVoted
Alternatives Is it good?
PP
PocketPatch

Get good at money by easily tracking

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Delighted
PP
PocketPatch
Website delighted.com pocketpatch.io
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
—
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Personal Data Consumer Finance Finance Personal Finance +1

About Delighted and PocketPatch

In their own words, as submitted to SaaSHub.

Delighted
PP
PocketPatch

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of PocketPatch yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
PP
PocketPatch 5 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • Convenience
    PocketPatch appears to offer a compact, portable solution that users can carry with them easily, making it convenient for on-the-go use.
  • Simple concept
    The product seems designed around a straightforward idea that is easy to understand and adopt without a steep learning curve.
  • Niche solution
    PocketPatch targets a specific use case, which means it can be well-optimized for its intended purpose rather than being a generic tool.
  • Accessible website
    The product has a dedicated web presence at pocketpatch.io, making it easy for potential users to learn about and access the service.
  • Focused design
    As a specialized product, PocketPatch likely benefits from a focused design philosophy that prioritizes core functionality over feature bloat.

Possible disadvantages

  • Limited public information
    There is relatively limited widely-available public information or reviews about PocketPatch, making it harder for potential users to evaluate the product before committing.
  • Uncertain track record
    As a lesser-known product, PocketPatch may not have the established track record or community support that more mainstream alternatives offer.
  • Niche audience
    The product's focused nature may mean it serves a narrow audience, which could limit ongoing development resources and community growth.
  • Unclear pricing transparency
    It may not be immediately clear what the full cost structure looks like, which can be a barrier for budget-conscious users evaluating the product.
  • Limited ecosystem integration
    As a smaller or newer product, PocketPatch may have fewer integrations with other popular tools and platforms compared to more established competitors.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
PP
PocketPatch

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • I don't have verified information about PocketPatch (pocketpatch.io) in my knowledge base, so I can't confirm whether it's good or provide an accurate assessment of its quality, features, or reliability.

Why this product is good

  • I don't have specific data on this product to evaluate its merits
  • The name may refer to a niche, new, or rebranded service not covered in my training data
  • Providing fabricated details would be misleading and unhelpful

Recommended for

  • Anyone considering this product should check recent user reviews on trusted platforms
  • Look for independent reviews on sites like Trustpilot, G2, or Reddit
  • Visit the official website directly to review current features, pricing, and terms
  • Contact the company's support team with specific questions before committing

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
PP
PocketPatch 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No PocketPatch videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
PP
PocketPatch
100% 100%
Customer Feedback
0% 0%
0% 0%
Consumer Finance
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Personal Finance
100% 100%

User comments

Share your experience with using Delighted and PocketPatch. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
PP
PocketPatch no reviews yet

We have no reviews of PocketPatch yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
PP
PocketPatch 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking PocketPatch since Mar 2021.

Alternatives to Delighted and PocketPatch

When comparing Delighted and PocketPatch, you can also consider the following products.

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