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Delighted VS OpinioAI

Compare Delighted VS OpinioAI and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
OpinioAI

Discover what makes your customers tick, instantly.

No screenshot yet
Rating
0 reviews
Alternatives Is it good?
Castmint
Type one line. Get a finished short. sponsored

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
94% vs 6%
alternatives listed
230 vs 19

Base details

Website, pricing, platforms and company facts side by side.

Delighted
OpinioAI
Website delighted.com opinio.ai
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
—
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
AI Customer Feedback Surveys User Feedback +1

About Delighted and OpinioAI

In their own words, as submitted to SaaSHub.

Delighted
OpinioAI

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of OpinioAI yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
OpinioAI 0 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
OpinioAI

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • OpinioAI is a useful AI-powered market research tool that lets you generate synthetic survey responses and simulate customer personas, offering a fast and affordable alternative to traditional research methods, though results should be validated against real-world data for critical decisions.

Why this product is good

  • Uses AI to simulate audience personas and generate synthetic research data quickly
  • Reduces the time and cost associated with traditional surveys, focus groups, and interviews
  • Allows you to test messaging, products, and concepts before committing resources
  • Can help early-stage founders and small teams access research capabilities on a budget
  • Useful for rapid ideation and hypothesis generation

Recommended for

  • Startups and entrepreneurs validating ideas on a limited budget
  • Marketers testing messaging and campaign concepts quickly
  • Product teams exploring customer personas and preferences
  • Researchers seeking preliminary or exploratory insights before full-scale studies
  • Small businesses without access to expensive market research resources

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
OpinioAI 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No OpinioAI videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
OpinioAI
94% 94%
Customer Feedback
6% 6%
0% 0%
AI
100% 100%
90% 90%
Surveys
10% 10%
92% 92%
User Feedback
8% 8%

User comments

Share your experience with using Delighted and OpinioAI. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
OpinioAI no reviews yet

We have no reviews of OpinioAI yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
OpinioAI 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking OpinioAI since Jun 2024.

Alternatives to Delighted and OpinioAI

When comparing Delighted and OpinioAI, you can also consider the following products.

  • Survicate

    Collect feedback on your website and find out more about your visitors.

    Compare Survicate to Delighted or OpinioAI:

    Survicate vs Delighted Survicate vs OpinioAI
  • Opinas.app

    Opinas is an AI tool to respond to Google reviews and manage reputation. Automated AI Google reviews and profile protection made easy.

    Compare Opinas.app to Delighted or OpinioAI:

    Opinas.app vs Delighted Opinas.app vs OpinioAI
  • AskNicely

    Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

    Compare AskNicely to Delighted or OpinioAI:

    AskNicely vs Delighted AskNicely vs OpinioAI
  • Sprig

    Delivering locally-sourced, seasonal, sustainable lunches and dinners.

    Compare Sprig to Delighted or OpinioAI:

    Sprig vs Delighted Sprig vs OpinioAI
  • Wootric

    Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

    Compare Wootric to Delighted or OpinioAI:

    Wootric vs Delighted Wootric vs OpinioAI
  • Opin

    Collect, analyze, and act on customer feedback in minutes with Opin. Launch branded NPS/CSAT surveys fast, get instant AI summaries, risk flags, and actionable dashboards. Loved by founders, trusted by teams.

    Compare Opin to Delighted or OpinioAI:

    Opin vs Delighted Opin vs OpinioAI
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