Software Alternatives & Startups
Register | Login

Delighted VS OpenSorted

Compare Delighted VS OpenSorted and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
OpenSorted

Translation · Detection · Transliteration · Term Context

Rating
0 reviews
Pricing
Freemium $19 / Monthly
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 1

Base details

Website, pricing, platforms and company facts side by side.

Delighted
OpenSorted
Website delighted.com opensorted.com
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Freemium $19 / Monthly Official pricing
Platforms —
Web
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Translation Translation Automation Translation API Languages +1

About Delighted and OpenSorted

In their own words, as submitted to SaaSHub.

Delighted
OpenSorted

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

Cloud-based neural machine language service. Distributed Infrastructure. 110+ languages. Fixed price for unlimited requests.

Read more about OpenSorted

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
OpenSorted 4 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • Translation
  • Detection
  • Transliteration
  • Term Context

Analysis

An editorial look at what each product does well and who it suits.

Delighted
OpenSorted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • I don't have verified information about OpenSorted (opensorted.com), so I can't confirm whether it's good or provide a reliable assessment of its quality.

Why this product is good

  • I have no reliable data on this specific website or service in my training information
  • The name suggests it could be related to sorting, organizing, or an open-source project, but I cannot verify its purpose or legitimacy
  • Without access to current web content, I cannot evaluate its features, pricing, reputation, or user reviews
  • There's a risk it could be a newer site, a rebranded service, or something not widely documented

Recommended for

  • Anyone considering this service should independently verify its legitimacy by checking recent reviews, company registration details, and user feedback on independent platforms
  • Users should look for information on trusted review sites, forums like Reddit, or Better Business Bureau listings before engaging
  • Consider reaching out to the company directly for clarification on their services, security practices, and business credentials

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
OpenSorted 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No OpenSorted videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
OpenSorted
100% 100%
Customer Feedback
0% 0%
0% 0%
Translation Automation
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Translation
100% 100%

User comments

Share your experience with using Delighted and OpenSorted. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
OpenSorted no reviews yet

We have no reviews of OpenSorted yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
OpenSorted 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: about 5 years ago

Tracking OpenSorted since Sep 2022.

Alternatives to Delighted and OpenSorted

When comparing Delighted and OpenSorted, you can also consider the following products.

Loading...