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Delighted VS Mainstack.co

Compare Delighted VS Mainstack.co and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
Mainstack.co

Mainstack enables entrepreneurs with commerce and global payment solutions to showcase and get paid for their work and services, grow revenue, and manage customers - all in one place.

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Rating
0 reviews
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SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Delighted
Mainstack.co
Website delighted.com mainstack.com
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
—
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Payments Recurring Subscription Billing Subscription Management Invoicing Storefront Link In Bio +3

About Delighted and Mainstack.co

In their own words, as submitted to SaaSHub.

Delighted
Mainstack.co

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of Mainstack.co yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
Mainstack.co 5 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • All-in-One Platform
    Mainstack combines multiple business tools into a single platform, including link-in-bio pages, digital storefronts, payment processing, and booking — reducing the need for multiple subscriptions and integrations.
  • Easy Storefront & Digital Product Sales
    Users can quickly set up digital storefronts to sell products, services, courses, and digital downloads without needing technical expertise or a separate e-commerce platform.
  • Built-in Payment Processing
    Mainstack offers integrated payment solutions that support multiple currencies and payment methods, making it easy for creators and businesses to receive payments globally.
  • Creator-Focused Design
    The platform is tailored for creators, freelancers, and small businesses, offering tools like customizable link-in-bio pages, portfolio showcases, and booking features that cater specifically to their needs.
  • No-Code Setup
    Mainstack requires no coding knowledge to get started. Users can build professional-looking pages, storefronts, and booking systems using intuitive drag-and-drop or form-based interfaces.

Possible disadvantages

  • Limited Brand Recognition
    Compared to established competitors like Gumroad, Shopify, or Linktree, Mainstack is less well-known, which may cause potential users to hesitate due to concerns about reliability and longevity.
  • Feature Depth May Be Limited
    While Mainstack offers many tools in one place, each individual feature may lack the depth and advanced functionality found in dedicated single-purpose platforms like Calendly for bookings or Shopify for e-commerce.
  • Limited Third-Party Integrations
    Mainstack may not offer as many integrations with popular third-party tools (e.g., email marketing platforms, CRMs, analytics tools) compared to more established competitors.
  • Smaller Community & Support Resources
    As a relatively newer platform, Mainstack has a smaller user community, which means fewer tutorials, forums, and peer-generated resources available for troubleshooting and learning.
  • Scalability Concerns
    While suitable for individual creators and small businesses, Mainstack may not offer the robust infrastructure and advanced features needed by larger businesses or those experiencing rapid growth.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
Mainstack.co

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • Mainstack is a solid all-in-one platform for creators, freelancers, and digital entrepreneurs in Africa (and beyond) who want to sell digital products, accept payments, and manage their online presence without needing separate tools for each function.

Why this product is good

  • Combines multiple tools (storefront, invoicing, payment links, link-in-bio) into a single dashboard, reducing the need for multiple subscriptions
  • Built with African creators and businesses in mind, supporting local payment methods and currencies which many global platforms lack
  • Simple, user-friendly interface that doesn't require technical or design skills to set up a professional-looking store or page
  • Supports selling digital products, services, and even physical goods with integrated payment collection
  • Offers analytics and customer management features to help creators track sales and grow their audience
  • Relatively low fees compared to piecing together multiple Western-centric SaaS tools that may not support local payments well

Recommended for

  • African creators, coaches, and freelancers looking to monetize digital products or services
  • Solopreneurs who want an easy way to accept payments locally and internationally without complex setup
  • Content creators needing a simple link-in-bio and storefront solution combined
  • Small business owners who want to send invoices and collect payments in one place
  • Individuals just starting out online who don't want to invest in multiple separate platforms (e.g., Shopify + Stripe + Linktree)

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
Mainstack.co 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No Mainstack.co videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
Mainstack.co
100% 100%
Customer Feedback
0% 0%
0% 0%
Link In Bio
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Recurring Subscription Billing
100% 100%

User comments

Share your experience with using Delighted and Mainstack.co. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
Mainstack.co no reviews yet

We have no reviews of Mainstack.co yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
Mainstack.co 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking Mainstack.co since Nov 2024.

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