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Delighted VS LoopFuse

Compare Delighted VS LoopFuse and see what are their differences

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Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

LoopFuse logo LoopFuse

LoopFuse OneView is sales and marketing automation software that makes it easy for companies to increase sales and marketing effectiveness, shorten sales cycle, and helps to acquire better leads and more revenue.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • LoopFuse Landing page
    Landing page //
    2021-10-09

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

LoopFuse features and specs

No features have been listed yet.

Analysis of Delighted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Analysis of LoopFuse

Overall verdict

  • LoopFuse was a marketing automation and lead management platform that gained attention for offering a free tier of its software, making it accessible to small businesses; however, it is important to note that LoopFuse as a standalone active product is largely defunct or has been absorbed into other offerings over the years, so its current relevance and support are questionable.

Why this product is good

  • Historically offered a free version of marketing automation tools, lowering the barrier to entry for small businesses.
  • Provided lead scoring and email marketing integration features useful for sales and marketing alignment.
  • Simple setup compared to some enterprise-level marketing automation suites.
  • Included basic CRM integration capabilities for tracking leads.

Recommended for

  • Small businesses historically seeking free or low-cost marketing automation (if still accessible).
  • Users researching legacy marketing automation tools for reference.
  • Not recommended for businesses seeking actively supported, modern marketing automation platforms.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

LoopFuse videos

+ Add

Loopfuse Marketing Automation Review

More videos:

  • Review - Loopfuse - import list failure for marketing automation evaluation/POC

Category Popularity

0-100% (relative to Delighted and LoopFuse)

Delighted

LoopFuse

Customer Feedback
100 100%
Customer Feedback
0% 0
Online Music
0 0%
Online Music
100% 100
Surveys
100 100%
Surveys
0% 0
Music
0 0%
Music
100% 100

User comments

Share your experience with using Delighted and LoopFuse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and LoopFuse

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A menโ€™s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

LoopFuse Reviews

We have no reviews of LoopFuse yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 4 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 5 years ago

LoopFuse mentions (0)

We have not tracked any mentions of LoopFuse yet. Tracking of LoopFuse recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and LoopFuse, you can also consider the following products

Survicate - Collect feedback on your website and find out more about your visitors.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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