Delighted VS https://alanaknows.com/

• Survey Distribution via Email, Web, Link, SDK and Kiosk
• Prebuilt Reports and Trend Reports
  Yes
• AI Suggested Filters
  Yes
• Customize Branding
  Yes
• Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
• Send Survey from Your Domain
  Yes
• 30+ Languages
• Autopilot to Schedule Delivery
  Yes
• Survey Templates
  Yes
• Additional Questions
  Yes
• Testimonials

• Domain still registered
  The domain alanaknows.com is still owned and registered, meaning the owner has the option to reactivate or rebuild the site in the future rather than losing the domain entirely.
• Placeholder prevents dead link errors
  Instead of showing a generic browser error (like a DNS failure), the hosting provider displays a suspended page notice, which can be less confusing to visitors than a broken connection.
• Potential for future content
  Since the domain is intact, if the account issue is resolved, the original website content could potentially be restored without needing to re-register the domain.
• Clear indication of status
  The suspended page URL (cgi-sys/suspendedpage.cgi) clearly signals that this is a hosting-related suspension rather than the site being permanently deleted, which can help users or search engines understand the temporary nature of the outage.
• No malicious content risk
  Because the site is suspended and not actively serving custom content, there is no current risk of the site hosting malware, spam, or other harmful material that active but neglected sites might accumulate.

Possible disadvantages

• Website is completely inaccessible
  The main URL redirects to a suspended page, meaning visitors cannot access any actual content, information, or services that the site was intended to provide.
• Unprofessional appearance
  A suspended page gives a poor impression to visitors, potential clients, or collaborators, suggesting neglect, financial issues, or abandonment of the site or associated business/brand.
• Loss of SEO and traffic value
  Prolonged suspension can hurt search engine rankings and any previously built organic traffic, as search engines may de-index the site or lower its authority due to inaccessibility.
• Unknown cause of suspension
  The suspension could be due to unpaid hosting bills, terms of service violations, or technical issues, and without more context, users or stakeholders cannot know the severity or how soon it might be resolved.
• No information available
  Since the site is suspended, there is no way to evaluate the actual content, design, functionality, or purpose of the original website, making it impossible to assess its value or quality.

Delighted used by Bonobos

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• 12 Best SurveySparrow Alternatives With Pricing and Features
  qualaroo.com · Sep 2021

  A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.

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• MSP Feedback Survey / Net Promoter - Third Party Executed

  We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago

• Creating a simpler NPS, CSAT, CES service like Delighted?

  After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking https://alanaknows.com/ since Jan 2023.