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Delighted VS Electe

Compare Delighted VS Electe and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
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Alternatives Is it good?
Electe

Illuminate the future with AI

Rating
0 reviews
Pricing
Paid Free trial €384 / Annually (Starter)
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Alternatives Is it good?
Storyloft
The all-in-one AI writing and publishing platform for authors. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 36

Base details

Website, pricing, platforms and company facts side by side.

Delighted
Electe
Website delighted.com electe.net
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Paid Free trial €384 / Annually (Starter) Official pricing
Platforms —
Web Mobile
Company 2013 Startup from Italy · 10 - 19 employees · 2023
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Data Visualization AI Platform Data Dashboard Business Intelligence Presentation Platform AI AI Tools AI Assistant Data Integration Data Analysis Analytics Data Analytics +9

About Delighted and Electe

In their own words, as submitted to SaaSHub.

Delighted
Electe

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

ELECTE is an AI-powered financial analytics and forecasting platform designed for startups, SMEs, and growing companies. The platform helps businesses automate financial analysis, generate real-time forecasts, monitor cash flow, and create visual reports without needing in-house analysts or...

Read more about Electe

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
Electe 4 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • Connect your Data
    It automatically imports and pre-processes data from different sources, applying advanced algorithms to identify significant patterns and trends.
  • Analyze the Data
    Using machine learning and statistical techniques, the software shows relevant information and insights from the analyzed data.
  • Generate custom reports
    With one click, the system generates customized and visually appealing reports, presenting key insights in a clear and easily understandable way.
  • AI Agents
    An autonomous workflow that runs in the background on your data and market signals.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
Electe

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • Overall, Electe is considered a good option for individuals and teams looking for robust project management solutions. Its positive reviews highlight its effectiveness in facilitating efficient workflow and improved team communication.

Why this product is good

  • Electe is known for its user-friendly interface, a wide range of features tailored for project management and collaboration, and reliable customer support. It also offers integration capabilities with other productivity tools, which enhances its functionality and appeal to businesses seeking streamlined operations.

Recommended for

    Electe is recommended for small to medium-sized businesses, project managers, teams that require collaboration tools, and anyone looking for an effective and reliable project management platform.

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
Electe 4 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

Automate Reporting, Analysis & Competitor Research with AI Agent

More videos

  • - Create Reports & Presentations in Minutes
  • - Forecast Sales & Financial Performance with ELECTE
  • - Getting started with ELECTE

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
Electe
100% 100%
Customer Feedback
0% 0%
0% 0%
AI
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Business Intelligence
100% 100%

Questions & Answers

As answered by people managing Delighted and Electe.

What makes your product unique?

Electe's answer:

Electe aims to create significant benefits for its customers by improving their experience in using its products and services. Data analysis tools and artificial intelligence-based solutions enable SMEs to make more informed, data-driven decisions. Companies expect a solution such as this to improve operational efficiency and reduce the time needed to perform manual and repetitive tasks, allowing them to focus on the core business. AI-based analytics tools and data integration capabilities can meet these expectations, helping companies make more informed decisions and more easily monitor the process of achieving their goals.

Why should a person choose your product over its competitors?

Electe's answer:

Electe differs from competitors in its easy-to-use interface, customizable reporting options, and a market strategy targeted at small and medium-sized businesses. Electe's pricing model is also more affordable than its competitors, making it an attractive option for small businesses. In addition, Electe plans to offer a discount and referral program to incentivize current customers to refer new customers. The competitive landscape of the data analytics platform market has become increasingly crowded in recent years, with many new entrants and established players vying for market share. The market is dominated by large players, but there is also a growing demand for options that are easier and cheaper to use. As the market continues to evolve, it will be important to stay ahead of the competition by continuing to offer innovative features and a focused market strategy

How would you describe the primary audience of your product?

Electe's answer:

The service proposed by Electe is aimed at SMEs at this stage. The target market does not consist of a well-defined type of company but includes all companies, which are daily in the condition of having to make managerial decisions with positive and negative repercussions that will affect the entire business reality. Electe, will mainly target small and medium-sized enterprises because they have structural and business organization characteristics for which they might be interested in receiving support through the use of software that reduces the commitment of internal resources. In addition, resorting to the use of an innovative digital platform increases the digitization process of companies, the main goal of the NRP. Especially considering that the digital transition is proceeding slowly in our country, new software using AI can increase its attractiveness to businesses. Electe's target companies are, specifically, all those businesses that perform important data analysis that can be complicated and time-consuming and resource-intensive for the individual company.

What's the story behind your product?

Electe's answer:

Electe S.r.l. was born from the idea of Fabio Lauria who, in February 2023, decided to establish an innovative start-up to formalize his business and service, namely a platform for collecting a large amount of data that, through the use of modern I4.0 technologies such as artificial intelligence, is able to elaborate strategic management solutions for small and medium-sized enterprises. Electe is the result of the experience and resourcefulness of its founder, a manager who, despite his young age, has more than 10 years of professional experience in the field of technological systems and who, for 3 years, served as CEO at a company that provides plant solutions dedicated to the industrial, civil and tertiary sectors. It is precisely management's awareness and in-depth knowledge of the industry that is behind the idea that led to the establishment of Electe S.r.l., whose vision is to revolutionize data analysis through artificial intelligence, offering innovative solutions to improve business decisions and operational efficiency. Guided by the charismatic leadership of its founder, Electe aims to become a global benchmark in the industry.

Which are the primary technologies used for building your product?

Electe's answer:

Python, Machine Learning, Natural Language Processing, Cloud Infrastructure

Who are some of the biggest customers of your product?

Electe's answer:

  • Retail and e-commerce companies optimizing sales and inventory decisions
  • Manufacturing firms using predictive analytics for operations
  • Healthcare organizations streamlining data-driven workflows
  • Financial services companies automating reporting and compliance
  • Professional services firms leveraging AI for client insights

User comments

Share your experience with using Delighted and Electe. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
Electe no reviews yet

We have no reviews of Electe yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
Electe 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking Electe since Jun 2023.

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