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Delighted VS DynoForms

Compare Delighted VS DynoForms and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
DynoForms

DynoForms is the easiest way to create mobile forms for any device. Every mobile form is completely customizable and allows flexible data collection, signatures, GPS data, photos, barcode scanning and more.

Rating
0 reviews
Alternatives Is it good?
Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 45

Base details

Website, pricing, platforms and company facts side by side.

Delighted
DynoForms
Website delighted.com dynoforms.com
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Official pricing
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Surveys Forms And Surveys Form Builder Survey Tools +1

About Delighted and DynoForms

In their own words, as submitted to SaaSHub.

Delighted
DynoForms

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of DynoForms yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
DynoForms 5 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • Ease of Use
    DynoForms offers a user-friendly interface, allowing users to easily create and manage forms without needing extensive technical skills.
  • Customizability
    The platform provides various customization options, enabling users to tailor forms to fit their specific needs and branding.
  • Cross-Platform Functionality
    DynoForms operates across different devices and platforms, ensuring that forms can be accessed and filled out on both mobile and desktop devices.
  • Integration Capabilities
    It offers integration with other software systems, facilitating data flow and process automation within organizations.
  • Real-time Data Collection
    The platform provides real-time data collection and analysis, aiding in quick decision-making and insights gathering.

Possible disadvantages

  • Pricing Structure
    Some users might find the pricing structure to be on the higher side, especially for small businesses or individual users.
  • Learning Curve for Advanced Features
    While basic use is straightforward, utilizing some of the more advanced features might require additional training or support.
  • Limited Offline Functionality
    There might be limitations in offline functionality, which can be a drawback for users needing constant access without reliable internet.
  • Customer Support
    Some users may experience delays or challenges in receiving timely customer support or resolution of issues.
  • Feature Overlap
    For users who mainly require basic form functionalities, DynoForms might offer more features than are necessary, leading to underutilization.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
DynoForms

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • DynoForms is a solid mobile forms and data collection solution that helps businesses digitize paperwork, capture data offline, and streamline field operations efficiently.

Why this product is good

  • Offers offline data collection, allowing field workers to gather information without an internet connection
  • Supports rich form features like photos, signatures, GPS location, and barcode scanning
  • Provides customizable form building to match specific business workflows and needs
  • Enables faster data submission and processing compared to paper-based methods
  • Includes cloud storage and integration options for managing collected data
  • Reduces paperwork costs and improves accuracy by eliminating manual data entry errors

Recommended for

  • Field service teams needing mobile data collection
  • Businesses looking to eliminate paper forms and go digital
  • Industries like construction, inspections, healthcare, and logistics
  • Organizations requiring offline data capture in remote locations
  • Companies wanting customizable forms with photos, signatures, and GPS data

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
DynoForms 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No DynoForms videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
DynoForms
100% 100%
Customer Feedback
0% 0%
77% 77%
Forms And Surveys
23% 23%
86% 86%
Surveys
14% 14%
100% 100%
User Feedback
0% 0%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
DynoForms no reviews yet

We have no reviews of DynoForms yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
DynoForms 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: about 5 years ago

Tracking DynoForms since Mar 2021.

Alternatives to Delighted and DynoForms

When comparing Delighted and DynoForms, you can also consider the following products.

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