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Delighted VS Diffee

Compare Delighted VS Diffee and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
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Alternatives Is it good?
Diffee

Instant visual diffing between websites

Rating
0 reviews
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Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Delighted
Diffee
Website delighted.com diffee.me
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
—
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Office & Productivity WordPress Personalization Online Services +1

About Delighted and Diffee

In their own words, as submitted to SaaSHub.

Delighted
Diffee

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of Diffee yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
Diffee 0 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
Diffee

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

No analysis of Diffee yet.

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
Diffee 3 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

Mr. Diffee Reviews The Tattooed Sales Guy

More videos

  • - Diffee Ford Lincoln
  • - The Difference | Ford F-150 | Diffee Ford Lincoln

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
Diffee
100% 100%
Customer Feedback
0% 0%
0% 0%
Online Services
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
WordPress
100% 100%

User comments

Share your experience with using Delighted and Diffee. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
Diffee no reviews yet

We have no reviews of Diffee yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
Diffee 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking Diffee since Mar 2021.

Alternatives to Delighted and Diffee

When comparing Delighted and Diffee, you can also consider the following products.

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