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Delighted VS Datify

Compare Delighted VS Datify and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
Datify

Smitiv is the leading web & Mobile application development company in Singapore. We render you the solution for Android, Digital marketing, ERP development services.

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
Preferred Patron
Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Delighted
Datify
Website delighted.com smitiv.co
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Open source
Company 2013 —
Listed in
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6
Marketing Platform Digital Marketing Services CRM

About Delighted and Datify

In their own words, as submitted to SaaSHub.

Delighted
Datify

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of Datify yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
Datify 0 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
Datify

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Overall verdict

  • Datify appears to be a data-focused platform, but there is limited widely available independent information to fully verify its quality and reputation. Any assessment should be treated cautiously, and prospective users are encouraged to test it directly and review current customer feedback before committing.

Why this product is good

  • May offer data analytics or data management tools that streamline workflows
  • Potentially useful for teams looking to consolidate and visualize their data
  • Could provide integrations with common business tools
  • Might offer flexible pricing suitable for different business sizes

Recommended for

  • Small to medium businesses exploring data analytics solutions
  • Teams needing centralized data management
  • Users who want to trial a platform before fully committing
  • Data-driven organizations seeking additional tooling options

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
Datify 0 videos + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

No Datify videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
Datify
100% 100%
Customer Feedback
0% 0%
0% 0%
CRM
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Marketing Platform
100% 100%

User comments

Share your experience with using Delighted and Datify. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
Datify no reviews yet

We have no reviews of Datify yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
Datify 0 mentions
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: about 5 years ago

Tracking Datify since Mar 2021.

Alternatives to Delighted and Datify

When comparing Delighted and Datify, you can also consider the following products.

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