Delighted VS Code Effects

• Survey Distribution via Email, Web, Link, SDK and Kiosk
• Prebuilt Reports and Trend Reports
  Yes
• AI Suggested Filters
  Yes
• Customize Branding
  Yes
• Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
• Send Survey from Your Domain
  Yes
• 30+ Languages
• Autopilot to Schedule Delivery
  Yes
• Survey Templates
  Yes
• Additional Questions
  Yes
• Testimonials

• No-code rule builder
  Provides a visual, English-like rule editor that allows business users without programming skills to create and modify complex business rules and decision logic.
• .NET integration
  Designed specifically for .NET environments, allowing seamless embedding into C# and VB.NET applications, which is beneficial for teams already invested in the Microsoft technology stack.
• Rule compilation to native code
  Rules are compiled directly into .NET assemblies rather than interpreted at runtime, which can result in faster execution performance compared to some interpreted rule engines.
• Customizable UI components
  Offers embeddable rule editor controls that can be styled and integrated into existing applications, giving developers flexibility in how end-users interact with the rule authoring interface.
• Reduces developer dependency
  By enabling business analysts to author and update rules directly, it can reduce the need for constant developer involvement when business logic changes, potentially speeding up time-to-market for rule changes.

Possible disadvantages

• Limited platform scope
  Being tightly coupled to the .NET ecosystem limits its usefulness for organizations using other technology stacks like Java, Python, or Node.js, reducing its overall market flexibility.
• Learning curve for setup
  While the rule editor is designed for business users, the initial setup, integration, and configuration within a .NET application often requires significant developer expertise and time investment.
• Niche market presence
  Compared to larger, more established business rules engines and decision automation platforms, Code Effects has a smaller user base and community, which can mean less third-party support, tutorials, and shared resources.
• Pricing transparency
  Detailed pricing information is not always readily available publicly, which can make it harder for prospective customers to quickly assess cost-effectiveness compared to competitors.
• Scalability for complex enterprise needs
  For very large-scale, multi-platform, or highly complex enterprise decisioning needs, it may lack some of the advanced features, integrations, and scalability options found in more comprehensive decision management suites.

Delighted used by Bonobos

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• 12 Best SurveySparrow Alternatives With Pricing and Features
  qualaroo.com · Sep 2021

  A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.

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• MSP Feedback Survey / Net Promoter - Third Party Executed

  We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago

• Creating a simpler NPS, CSAT, CES service like Delighted?

  After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Tracking Code Effects since Jan 2023.