Software Alternatives & Startups

Delighted VS Basedash

Compare Delighted VS Basedash and see what are their differences

Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Basedash

Connect your database. Get an admin panel. Basedash is an AI-generated interface to visualize, edit, and explore your data.

Rating
0 reviews
Pricing
Freemium $25 / Monthly
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted should be more popular than Basedash. It has been mentioned 2 times since March 2021.

social mentions
2 vs 1
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 216

Base details

Website, pricing, platforms and company facts side by side.

Delighted
Basedash
Website delighted.com basedash.com
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Freemium $25 / Monthly Official pricing
Company 2013 —
Listed in

About Delighted and Basedash

In their own words, as submitted to SaaSHub.

Delighted
Basedash

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

No description of Basedash yet.

Features and specs

What each product offers, as listed by its team.

Delighted 11 features
Basedash 4 features
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials
  • User-Friendly Interface
    Basedash offers an intuitive and easy-to-navigate interface, which allows users to manage databases without needing extensive SQL knowledge.
  • Real-Time Collaboration
    The platform enables real-time collaboration among team members, making it easier to share insights and make decisions quickly.
  • No-Code Queries
    Users can create and execute database queries without writing any SQL, which simplifies data analysis for non-technical users.
  • Data Privacy
    Basedash emphasizes data security and privacy, offering features like granular access controls and secure connections.

Possible disadvantages

  • Limited Advanced Features
    Advanced users might find the platform lacking in features needed for complex database management compared to more robust tools.
  • Subscription Costs
    The service requires a subscription, which may not be cost-effective for smaller teams or individual users.
  • Dependence on Internet Connection
    As a cloud-based tool, Basedash requires a stable internet connection, which could be a limitation in areas with poor connectivity.

Analysis

An editorial look at what each product does well and who it suits.

Delighted
Basedash

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

No analysis of Basedash yet.

Videos

Walkthroughs and reviews on video.

Delighted 2 videos + Add
Basedash 1 video + Add

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

Build an admin panel in 3 minutes with Basedash

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Delighted
Basedash
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Delighted and Basedash. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Delighted no reviews yet
Basedash no reviews yet

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Delighted 2 mentions
Basedash 1 mention
  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago
  • No-code - Create a backend from a REST API
    I would recommend you to check Basedash It might be helpful in your case. Source: over 3 years ago

Alternatives to Delighted and Basedash

When comparing Delighted and Basedash, you can also consider the following products.