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Delighted VS AZIPCODE

Compare Delighted VS AZIPCODE and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

AZIPCODE logo AZIPCODE

Find Your Whereabouts Effortlessly via ZIP Code
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Not present

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

AZIPCODE

Website
azipcode.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

AZIPCODE features and specs

  • Free ZIP Code Lookup
    AZIPCODE provides a free and accessible tool for looking up ZIP code information, making it easy for anyone to quickly find details about a specific ZIP code without any cost.
  • Simple and Clean Interface
    The website features a straightforward, minimalist design that allows users to quickly search for ZIP codes without being overwhelmed by unnecessary clutter or complex navigation.
  • Comprehensive ZIP Code Data
    The site provides useful data associated with ZIP codes, including city, state, county, population, and geographic coordinates, giving users a well-rounded overview of a location.
  • No Registration Required
    Users can access ZIP code information immediately without needing to create an account or sign up, reducing friction and making the tool convenient for quick lookups.
  • Fast Results
    The website delivers ZIP code lookup results quickly, allowing users to get the information they need without long loading times or unnecessary steps.

Possible disadvantages of AZIPCODE

  • Limited Advanced Features
    Compared to more robust location data platforms, AZIPCODE may lack advanced features such as radius searches, bulk lookups, or detailed demographic breakdowns that power users or businesses might need.
  • Ad-Supported Experience
    As a free tool, the website may display advertisements that can be distracting and detract from the overall user experience during ZIP code searches.
  • Limited API Access
    The site may not offer a well-documented or robust API for developers who want to integrate ZIP code data into their own applications or services programmatically.
  • U.S.-Only Coverage
    AZIPCODE focuses exclusively on U.S. ZIP codes, which limits its usefulness for users who need postal code information for international locations.
  • Data Freshness Concerns
    It may not always be clear how frequently the ZIP code data is updated, raising potential concerns about the accuracy and currency of the information provided, especially for newly created or modified ZIP codes.

Analysis of Delighted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Analysis of AZIPCODE

Overall verdict

  • AZIPCODE.com is a useful, no-frills reference tool for quickly looking up ZIP codes, city/state information, and demographic or geographic data tied to postal codes in the US. It's good for basic lookups but not a full-featured mapping or marketing platform.

Why this product is good

  • Provides fast and straightforward ZIP code lookups by city, state, or address
  • Offers additional data such as area codes, county, and time zone information
  • Free to use without requiring account registration for basic searches
  • Simple, easy-to-navigate interface suitable for quick reference needs
  • Useful for verifying ZIP codes for mailing, shipping, or address validation purposes

Recommended for

  • Individuals needing quick ZIP code lookups for mailing or shipping
  • Small business owners verifying customer address information
  • Students or researchers needing basic US postal/geographic data
  • Developers or analysts needing a quick manual reference alongside other tools
  • Anyone needing a fast, free alternative to USPS website lookups

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

AZIPCODE videos

No AZIPCODE videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Delighted and AZIPCODE)

Delighted

AZIPCODE

Customer Feedback
100 100%
Customer Feedback
0% 0
Zip Lookup
0 0%
Zip Lookup
100% 100
Surveys
100 100%
Surveys
0% 0
Maps
0 0%
Maps
100% 100

User comments

Share your experience with using Delighted and AZIPCODE. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and AZIPCODE

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A menโ€™s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

AZIPCODE Reviews

We have no reviews of AZIPCODE yet.
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Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 4 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 5 years ago

AZIPCODE mentions (0)

We have not tracked any mentions of AZIPCODE yet. Tracking of AZIPCODE recommendations started around Jun 2024.

What are some alternatives?

When comparing Delighted and AZIPCODE, you can also consider the following products

Survicate - Collect feedback on your website and find out more about your visitors.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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