Deepnote Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Deepnote mentions (32)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Deepnote - A new data science notebook. Jupyter is compatible with real-time collaboration and running in the cloud. The free tier includes unlimited personal projects, up to 750 hours of standard hardware, and teams with up to 3 editors. - Source: dev.to / 4 months ago

• JupyterLab 4.0

  We looked into many of these issues with Deepnote (YC S19) [https://deepnote.com/]. What we found is that these are not necessarily problems of the underlying medium (a notebook), but more of the specific implementation (Jupyter). We've seen a lot of progress in the Jupyter ecosystem, but unfortunately almost none in the areas you mentioned. - Source: Hacker News / about 1 year ago

• Ask HN: Fastest way to turn a Jupyter notebook into a website these days?

  Upload your ipynb to Deepnote and publish as an app. That simple. https://deepnote.com. - Source: Hacker News / about 1 year ago

• Quick tip: Using a SingleStoreDB Recursive CTE with London Underground data

  Using Deepnote, we'll create a Python notebook and upload the two GeoJSON files into a data directory. - Source: dev.to / over 1 year ago

• free-for.dev

  Deepnote - A new kind of data science notebook. Jupyter-compatible with real-time collaboration and running in the cloud. Free tier includes unlimited personal projects, up to 750 hours of standard hardware and teams with up to 3 editors. - Source: dev.to / over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago