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Daptiv PPM VS JitBit Helpdesk

Compare Daptiv PPM VS JitBit Helpdesk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Daptiv PPM logo Daptiv PPM

Daptiv PPM is a leading project portfolio management software solution that can help you get a advanced level of visibility into the initiatives of your company.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Daptiv PPM Landing page
    Landing page //
    2023-02-04
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Daptiv PPM videos

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JitBit Helpdesk videos

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Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Daptiv PPM and JitBit Helpdesk)

Daptiv PPM

JitBit Helpdesk

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Daptiv PPM and JitBit Helpdesk

Daptiv PPM Reviews

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JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Daptiv PPM and JitBit Helpdesk, you can also consider the following products

ProWorkflow - Simple Project Management Software. Schedule and Track Time Easily Using Timesheets, Try ProWorkflow for Free Now!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hub Planner - Transparent Resource Scheduling, Timesheets, Vacation, Resource Requesting, Project Management & powerful Reports in an agile designed, feasible & intuitive software for simple planning

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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