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JitBit Helpdesk VS ProWorkflow

Compare JitBit Helpdesk VS ProWorkflow and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

ProWorkflow logo ProWorkflow

Simple Project Management Software. Schedule and Track Time Easily Using Timesheets, Try ProWorkflow for Free Now!
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • ProWorkflow Landing page
    Landing page //
    2023-07-01

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

ProWorkflow videos

+ Add

ProWorkflow Overview

More videos:

  • Review - Webinar: Introduction To ProWorkflow
  • Review - An Overview of ProWorkflow

Category Popularity

0-100% (relative to JitBit Helpdesk and ProWorkflow)

JitBit Helpdesk

ProWorkflow

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using JitBit Helpdesk and ProWorkflow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and ProWorkflow

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

ProWorkflow Reviews

Top 7 Workflow Software (2020 Reviews)
ProWorkflow is a simple task management software that offers a suite of features for managing workflows easily.
Source: clickup.com
50 Best Project Management Tools for 2019
Proworkflow is one of those project management software your teams would love. It’s beautiful, versatile and extremely easy to use. Also, it integrates with all the tools you need – saving you time and streamlining your processes.
Source: www.proofhub.com
A full featured and easy-to-use alternative to Workfront
I have used close to 10 different project management tools and ProWorkflow is by far the most cost effective, intuitive, and easy-to-use. Furthermore, they constantly are making updates to the UI and functionality...
Source: www.proworkflow.com
Top 15 Workflow Management Software Solutions
There is a dedicated, mobile version of the product for Android, iOS, and Blackberry users, who can enjoy all of its standard features such as, time tracking, task management, and the built-in messaging tool to download files and keep colleagues updated. ProWorkflow is also an open API system, which means you can connect it to virtually any third-party system or business...
Source: financesonline.com

What are some alternatives?

When comparing JitBit Helpdesk and ProWorkflow, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Basecamp - A simple and elegant project management system.

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