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Cvent VS Intercom

Compare Cvent VS Intercom and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Cvent logo Cvent

Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Cvent Landing page
    Landing page //
    2023-10-16
  • Intercom Landing page
    Landing page //
    2023-07-05

Cvent videos

+ Add

Cvent Event Management System "Overview Tour"

More videos:

  • Review - CVENT Employee Reviews - Q3 2018
  • Review - Cvent Flex

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Cvent and Intercom)

Cvent

Intercom

Event Management
100 100%
Event Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Event Registration
100 100%
Event Registration
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Cvent and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cvent and Intercom

Cvent Reviews

The 10 best Cvent competitors and alternatives on the market
SpotMe is a hybrid event platform built for enterprise and loved by audiences. Its numerous audience engagement features make it stand out from Cvent and any other Cvent competitors.
Source: spotme.com
Top 7 Free Eventbrite Alternatives and Competitors in 2022
Cvent is an eventbrite alternative that delivers an all-in-one event platform that helps you simplify the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value.
Source: goallevents.com
12 Best Event Management Software Apps in 2022
Cvent is the leading event planning software that helps you manage your events from beginning to end. The platform can handle everything from venue sourcing to providing data-backed event insights, so Cvent helps you plan and market events that cultivate an engaged audience. A unique feature that Cvent provides is the ability for attendees to manage their hotel reservations...
Source: teambuilding.com
Top 10 Alternatives to Eventbrite: Leading Event Management Software Solutions
If you are seeking an event management software that is easy to use and navigate, Cvent could be the one you’re looking for. It transforms events into experiences. The tool is considered a powerful online event management software because of its regular reporting features and strategic integrations. It is an end-to-end platform that helps businesses or groups attain success....
Source: financesonline.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cvent mentions (0)

We have not tracked any mentions of Cvent yet. Tracking of Cvent recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Cvent and Intercom, you can also consider the following products

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Splash - Anyone can create a Splash event, whether you're a company hosting a single event or an individual hosting a personal event like a birthday or wedding. Get Started for Free. Text goes here. X. Full Event Program.

Drift - A messaging app that helps you grow your business.

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