Software Alternatives, Accelerators & Startups

CustomGPT VS Intercom

Compare CustomGPT VS Intercom and see what are their differences

CustomGPT logo CustomGPT

Build Your Own ChatGPT

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CustomGPT Landing page
    Landing page //
    2023-05-13
  • Intercom Landing page
    Landing page //
    2023-07-05

CustomGPT videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CustomGPT and Intercom)
Chatbots
100 100%
0% 0
Customer Support
3 3%
97% 97
AI
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CustomGPT and Intercom

CustomGPT Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, CustomGPT should be more popular than Intercom. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CustomGPT mentions (10)

  • Would it be profitable to build chatbots for people using ChatGPT?
    Problem is there's this no-code site that makes the entire process very simple, so not sure what value I'll be bringing to the table if they can just use that site. Source: 11 months ago
  • AI Chatbot companies?
    Https://customgpt.ai/ - Seems to be more robust, the guy behind it has had software businesses before and claims its doubling every few weeks. Has more robust ability to upload files, scale and be secure it seems. Source: 12 months ago
  • ChatGPT + PDF Database
    This might be what you are looking for https://customgpt.ai/. Source: about 1 year ago
  • So we built CustomGPT an OpenAI-powered platform that allows anyone to “Build Your Own ChatBOT” using your own data.
    Would you like to give it a trial ? Learn more here : https://customgpt.ai/ ... Feel free to ask us anything, really! And be sure to let us know what you think! Source: about 1 year ago
  • [P] Build ChatGPT-4 chatbots with your own data using CustomGPT.
    Learn more here: https://customgpt.ai/. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing CustomGPT and Intercom, you can also consider the following products

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SiteGPT - ChatGPT for every website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

Drift - A messaging app that helps you grow your business.