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Customerville VS AskNicely

Compare Customerville VS AskNicely and see what are their differences

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Customerville logo Customerville

Net Promoter Scores on steriods

AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
  • Customerville Landing page
    Landing page //
    2023-09-05
  • AskNicely Landing page
    Landing page //
    2023-07-18

Customerville features and specs

No features have been listed yet.

AskNicely features and specs

  • User-friendly Interface
    AskNicely offers an intuitive and easy-to-navigate interface, making it accessible for users at all levels of technical proficiency.
  • NPS Functionality
    Focused on Net Promoter Score (NPS) surveys, AskNicely provides comprehensive tools to measure and improve customer loyalty.
  • Real-time Feedback
    The platform allows businesses to collect and act on real-time customer feedback, enabling quick responses to customer issues.
  • Integration Capabilities
    AskNicely integrates seamlessly with a variety of CRMs, helpdesks, and other business tools to centralize customer feedback.
  • Customizable Surveys
    Users can tailor surveys to match their brand's look and feel, enhancing the customer experience.
  • Data Analytics
    The software provides advanced analytics and reporting features, helping businesses interpret customer data and identify trends.

Possible disadvantages of AskNicely

  • Pricing
    AskNicely's pricing can be high for small businesses or startups, potentially limiting its accessibility for smaller organizations.
  • Limited Survey Types
    The platform is primarily focused on NPS surveys, which may be restrictive for businesses looking to conduct a variety of survey types.
  • Onboarding Process
    Some users have reported that the initial onboarding process can be time-consuming and complex.
  • Customization Limits
    While surveys can be customized, some users may find the level of customization options to be insufficient for specific needs.
  • Learning Curve
    Despite its user-friendly interface, the advanced features and analytics tools may have a learning curve for new users.
  • Dependence on Integrations
    Some advanced functionalities may be dependent on successful integration with other business tools, which could be problematic if integration issues arise.

Customerville videos

+ Add

3Qs - Max Israel - Customerville

AskNicely videos

+ Add

AskNicely: Your agency's new super tool.

Category Popularity

0-100% (relative to Customerville and AskNicely)

Customerville

AskNicely

Customer Feedback
7 7%
Customer Feedback
93% 93
Surveys
0 0%
Surveys
100% 100
Marketing
100 100%
Marketing
0% 0
User Experience
100 100%
User Experience
0% 0

User comments

Share your experience with using Customerville and AskNicely. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customerville and AskNicely

Customerville Reviews

We have no reviews of Customerville yet.
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AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
Source: referralrock.com
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com

What are some alternatives?

When comparing Customerville and AskNicely, you can also consider the following products

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

GrowthScore.io - Collect Actionable Feedback and Boost Customer Satisfaction with NPS

Google Forms - Simple web forms from Google.

Content Marketing for Drupal - More traffic for your Drupal websites by StoryChief

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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