Software Alternatives, Accelerators & Startups

Customer.io VS Makerkit.dev

Compare Customer.io VS Makerkit.dev and see what are their differences

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Customer.io logo Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users

Makerkit.dev logo Makerkit.dev

MakerKit is a SaaS Starter Kit for Next.js, Remix, Firebase and Supabase. Build unlimited SaaS products in record time with the best SaaS Boilerplate.
  • Customer.io Landing page
    Landing page //
    2023-10-08
  • Makerkit.dev Dashboard
    Dashboard //
    2024-12-07
  • Makerkit.dev Choose Plan
    Choose Plan //
    2024-12-07
  • Makerkit.dev Landing Page
    Landing Page //
    2024-12-07
  • Makerkit.dev Pricing
    Pricing //
    2024-12-07

Makerkit is a production-ready SaaS starter kit built with Next.js App Router and Supabase that helps developers launch faster.

It provides a robust foundation with built-in authentication, team management, billing integration, and Super Admin - all powered by a modular architecture that makes customization and maintenance a breeze.

Whether you're building a B2B or B2C application, Makerkit handles the complex infrastructure so you can focus on building your product's unique features using modern tools like TypeScript, React, and Tailwind CSS.

Makerkit.dev

$ Details
$299.0 / One-off
Startup details
Country
Singapore
Founder(s)
Giancarlo Buomprisco
Employees
1 - 9

Customer.io features and specs

  • Powerful Segmentation
    Customer.io allows for highly detailed segmentation of your customer base, enabling personalized and targeted messaging.
  • Behavioral Targeting
    You can trigger automated messages based on user behavior and events, ensuring timely and relevant communication.
  • Flexible API
    Customer.io offers a robust and flexible API, allowing for seamless integration with your existing systems and workflows.
  • Customizable Workflows
    The platform provides the ability to create complex workflows for customer journeys, which helps in automating multi-step processes.
  • A/B Testing
    Customer.io offers A/B testing capabilities for emails and messaging, enabling the optimization of your communications strategy.
  • Analytics and Reporting
    The tool includes comprehensive analytics and reporting features to track the performance of your campaigns and make data-driven decisions.

Possible disadvantages of Customer.io

  • Price
    Customer.io can be expensive, especially for smaller businesses or startups with limited budgets.
  • Learning Curve
    The platform has a steep learning curve, and new users might find it challenging to utilize all features effectively without proper training.
  • Limited Native Integrations
    Compared to some competitors, Customer.io has fewer native integrations, which may require additional development work to integrate with other tools.
  • Complexity
    Due to its extensive features, the platform can become complex to manage, especially for users who only need basic email marketing functionality.
  • Support Limitations
    Customer.io has limited support options for lower-tier plans, which might be a challenge for users needing more hands-on assistance.
  • Visual Workflow Builder
    While powerful, the visual workflow builder can sometimes be less intuitive compared to similar tools on the market, potentially slowing down the creation process.

Makerkit.dev features and specs

  • Marketing Pages
    Landing page, pricing, FAQ, and other marketing pages included
  • Blog and Documentation
    Full-featured blog/documentation system with CMS integration
  • Authentication
    Complete auth system with email, OAuth, and MFA support
  • Billing
    Integrated payment system with Stripe and Lemon Squeezy support
  • Super Admin
    Admin dashboard to manage users, subscriptions and content
  • Translations (i18n)
    Multi-language support
  • Organizations/Teams
    Team management with roles and permissions system
  • Plugins
    Non-core functionality included as plugins: Testimonials, Roadmap, AI Chatbot, Waitlist

Analysis of Customer.io

Overall verdict

  • Customer.io is considered a good choice for businesses that need a powerful and customizable marketing automation tool. Its strength lies in its ability to deeply integrate with other data sources and respond to user behavior in real-time, providing a highly personalized marketing experience.

Why this product is good

  • Customer.io is a marketing automation platform designed to create personalized email campaigns and automate various customer interactions. It offers robust segmentation, A/B testing, and behavioral tracking, making it suitable for businesses looking to deliver targeted communications based on user actions and data. Its intuitive interface and flexibility have made it a popular choice among marketers.

Recommended for

  • Businesses with a strong need for behavioral-driven marketing campaigns.
  • Companies with a technical team that can handle integrations and customizations.
  • Marketers looking to deliver personalized and timely emails based on user activity.

Analysis of Makerkit.dev

Overall verdict

  • Makerkit.dev is a solid, well-built SaaS starter kit that helps developers skip weeks of boilerplate setup by providing production-ready authentication, billing, and multi-tenancy features out of the box.

Why this product is good

  • Provides pre-built, production-ready SaaS boilerplate covering authentication, subscriptions, and team/organization management
  • Supports popular modern stacks like Next.js, Remix, Supabase, and Firebase
  • Saves significant development time by eliminating repetitive setup and configuration work
  • Comes with documentation, active maintenance, and community support
  • Includes billing integration with providers like Stripe and Lemon Squeezy
  • Built with TypeScript and modern best practices for maintainable, scalable code

Recommended for

  • Solo developers and indie hackers looking to launch a SaaS product quickly
  • Startups wanting to validate ideas without building infrastructure from scratch
  • Development teams needing a reliable, well-structured foundation for multi-tenant apps
  • Developers already familiar with Next.js, Remix, Supabase, or Firebase
  • Anyone wanting to avoid reinventing authentication and billing systems

Customer.io videos

Intercom vs Customer.io vs Zendesk Connect? What's the Best Tool?

More videos:

  • Review - Get to know Customer.io
  • Review - Colin Nederkoorn, CEO of Customer.io, on why knowing your customers is the key to growth

Makerkit.dev videos

No Makerkit.dev videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Customer.io and Makerkit.dev)
Email Marketing
100 100%
0% 0
Developer Tools
0 0%
100% 100
Email Marketing Platforms
Boilerplate
0 0%
100% 100

Questions & Answers

As answered by people managing Customer.io and Makerkit.dev.

How would you describe the primary audience of your product?

Makerkit.dev's answer:

Indie Hackers and Companies who want to launch quickly, without compromising on quality.

Which are the primary technologies used for building your product?

Makerkit.dev's answer:

Makerkit uses Next.js 15 (App Router), Supabase, React.js, Typescript and Stripe.

What makes your product unique?

Makerkit.dev's answer:

Makerkit stands out by offering a truly modular architecture built with Turborepo, where core features like auth, billing, and notifications live in their own packages for better maintainability.

While most starters lock you into specific patterns or providers, Makerkit gives you flexibility with a multi-account system supporting both B2B and B2C scenarios, provider-agnostic billing, and edge-ready deployment options.

Beyond the basics, it includes production-ready features like multi-factor auth, real-time notifications, and team permissions - all built with Supabase, TypeScript, React Query, and modern tooling to make development a genuine pleasure.

Why should a person choose your product over its competitors?

Makerkit.dev's answer:

While other starters give you basic auth and a dashboard, Makerkit provides a genuinely modular foundation with the real features SaaS products need - like multi-factor auth, team permissions, real-time notifications, and provider-agnostic billing, all organized in clean, maintainable packages using Turborepo.

You get a first-class developer experience with TypeScript, React Query, and modern tooling, plus the flexibility to support both B2B and B2C scenarios, different payment providers, and edge deployment options.

Best of all, Makerkit is actively maintained with regular updates and responsive support, so you're building on a foundation that grows with your needs rather than painting yourself into a corner.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer.io and Makerkit.dev

Customer.io Reviews

15 best user onboarding software you need to try in 2023
With a focus on messaging, Customer.io lets you create sales workflows around various pushes and nudges, across a range of channels. Email, SMS messages, and push notifications can all be built into an engagement campaign designed to pique curiosity.
15 Mailchimp Alternatives for SaaS Companies
What's more, Customer.io offers advanced automated or API-triggered workflows and various advanced functionalities like time delay or time windows to ensure that you reach customers at the best time for them to take action.
Source: userlist.com
"Pay 880$ per month" - Intercom
Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.
The 36 Best Marketing Automation Tools to Use in 2020
Some tools like Customer.io, Autopilot, and Encharge merge the gap between marketing and transactional emails and provide a cohesive platform to automate the whole customer journey from a lead to an active user. However, there are platforms like Sendgrid and Mailgun that focus specifically on transactional emails. These infrastructure platforms are usually used by developers...
Source: encharge.io

Makerkit.dev Reviews

We have no reviews of Makerkit.dev yet.
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Social recommendations and mentions

Based on our record, Customer.io seems to be a lot more popular than Makerkit.dev. While we know about 28 links to Customer.io, we've tracked only 2 mentions of Makerkit.dev. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer.io mentions (28)

  • Dunning Emails โ€“ Definition, Examples, Best Practices, and Automation Tools
    If you already use a customer engagement platform like Intercom or Customer.io, you might integrate failed payment events there and use their messaging capabilities. - Source: dev.to / about 1 year ago
  • Self-hostable SMS automation
    I just added SMS as a messaging channel to Dittofeed (MIT licensed customer.io alternative). Source: almost 3 years ago
  • Is this a good use case for Autogpt ?
    Sounds like you need good old automation. Zapier, customer.io, pipedream are some. Source: about 3 years ago
  • MarTech Edge Interview with Jason Lyman, Chief Marketing Officer, Customer.io
    Since joining Customer.io, I have focused on getting to know our ideal customer profile, assessing the competitive landscape, and understanding current market trends. These insights have allowed me to revamp marketing's objectives and set clear goals for the year. I'm looking forward to leveraging what I've learned in past roles to mature the marketing function at Customer.io, better support our customers, and... Source: about 3 years ago
  • Newsletter or phishing?
    Looks like Notion uses customer.io for emails, so probably just a basic marketing/newsletter emails from Notion. Source: about 3 years ago
View more

Makerkit.dev mentions (2)

What are some alternatives?

When comparing Customer.io and Makerkit.dev, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

ShipFa.st - The NextJS boilerplate with all the stuff you need to get your product in front of customers. From idea to production in 5 minutes.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

supastarter - The boilerplate for your next web app built on top of Supabase and Next.js.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Nexty.dev - Launch your SaaS in days, not weeks. Nexty.dev is a production-ready Next.js and Supabase starter template for building modern SaaS applications. Launch your content, AI, or subscription service faster.