Software Alternatives, Accelerators & Startups

Crunchbase VS Intercom

Compare Crunchbase VS Intercom and see what are their differences

Crunchbase logo Crunchbase

Crunchbase is a platform for discovering industry trends, investments, and news about companies around the world.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Crunchbase Landing page
    Landing page //
    2023-10-18
  • Intercom Landing page
    Landing page //
    2023-07-05

Crunchbase videos

CrunchBase Review and Tutorial

More videos:

  • Review - Crunchbase - How We Find Leads On The Best Startup Directory (2018)
  • Tutorial - How To Make Money Using CRUNCHBASE in Recruiting

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Crunchbase and Intercom)
Sales Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Predictive Analytics
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Crunchbase and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Crunchbase and Intercom

Crunchbase Reviews

We have no reviews of Crunchbase yet.
Be the first one to post

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Crunchbase should be more popular than Intercom. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crunchbase mentions (20)

  • How/Where can I contact VCs/Angel Investors?
    Where are you? Go to startup events and meetups. A lot of angel groups have websites that take unsolicited proposals. crunchbase.com might give you some ideas of who to pursue. Source: 12 months ago
  • Investor Takes 7% Stake in Tiny $QMCI
    Lots of things that make you go Hmmmmmmmm here. New investor (Michael H. Giles) is also CEO of Embed Financial Technologies. More info about him can be found on crunchbase.com . Looks like Mr. Giles has funded, or founded companies that do similar, or complementary things like what $QMCI does. Source: over 1 year ago
  • Is LinkedIn the best site for finding jobs in our field?
    LinkedIn works for most use cases. Glassdoor / Indeed is trash for tech jobs. For startups, it helps to filter down the noise. Topstartups.io is good for that; same with crunchbase.com but they will paywall you hard. Source: over 1 year ago
  • Top 10 Backend Frameworks in 2022
    Ruby on Rails, popularly called Rails, is web application framework written in Ruby programming language. It is based on Model-View-Controller(MVC)-based full-stack web development framework. It is based on the philosophy of Convention over Configuration (CoC), Don't Repeat Yourself (DRY) and the ActiveRecord pattern. Some popular websites built using Ruby on Rails are Airbnb, Bloomberg, Crunchbase, Dribbble,... - Source: dev.to / over 1 year ago
  • Richie named one of the 5 most promising embedded software startups in the US
    We’ve ranked the top 5 Embedded Software funded companies in United States. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials). Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Crunchbase and Intercom, you can also consider the following products

AngelList - Access top deals through investor-led syndicates

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PitchBook - PitchBook is an award winning data & technology provider for the global private equity and...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

Drift - A messaging app that helps you grow your business.